Question about GE Profile 25.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

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The freezer side stays on 10 below. every 2or 3 days it goes up to 38 above and stays long enough to start to thaw. then returns to 10 below, what is the problem?

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HI, this is pretty normal,the frig is going into defrost cycle so you dont have ice build up in your frost free frig.

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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Freezer turns of in cold weather


Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

Feb 13, 2012 | Refrigerators

1 Answer

New (3 days old) Kenmore Elite refrigerator model 795.7103 with ice maker. Water supply line to the ice maker immediately froze up so won't fill tray to make ice. Serviceman came out and melted ice...


First of all, your freezer should be much lower than 38 degrees. For the ice maker to even work proplerly it has to be below 10 F. Some models have a heater that goes around the fill tube to keep that from happening, but in my opinion, if its only three days old, take it back because it's much too soon for that problem to be occuring.

Nov 10, 2010 | Refrigerators

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Ge profile side by side automatically goes to thaw cycle and freezer won't cool


How often a day does this happen and is it affecting the fresh food sections temperature and bring the temps to levels above safe of 38 degrees. I can help you repair your refrigerator. If you like we must start soon to prevent loss of food and more problems later. I am very familiar with the PSW26p and can offer you personal assistance if you like Let me know. Thanks, Sea Breeze

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Can this refrigerator be used in an unheated garage?


Yes, You can use most any refrigerator in an unheated area. Just be aware that if it is in a below freezing area for a long period of time that the cold may penetrate enough to get the refrigerator temperatures below freezing also.

Nov 18, 2009 | Refrigerators

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Freezer thaws then refreezes


I was going to suggest that maybe it is a self defrost issue not shutting off when it should but sine you mentioned this knob, it suggests a thermostat out of calibration - I can rule out circuit problems since you can manually turn on compressor by turning the knob to a cooler position - you will need to have it serviced and change the thermostat which is not cycling whne it's supposed to.

ALSO - do not refreeze foods in your freezer that have thawed ! Throw them away !!! Normal freezer temps should not be warmer than 10F, the normal temps are 0F, and optimal recommended temp -10F (for hard ice cream) and to allow better recovery in case of power failures.

Refrigerator section no warmer tan 40F.....optimal recommended 34F.

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Freezer isn't staying cold


What is the solution? What can we do to engage the refrig. again?

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Ge profile refrigerator


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Jul 05, 2008 | Refrigerators

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