Question about HP OfficeJet 6210 All-In-One InkJet Printer

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HP 6210 all in one

I have had the printer about a year. It has always worked great. It is still printing but. When the print job begins and the carriage sets to begin printing, it makes a very loud grinding noise. When I open the carriage and watch what is happenig, I see a washer with teeth going around. I am not sure if this is the problem or not, because until the noise I never paid any attention. The printer has not been moved or mishandled so I don't know why it was not making a noise and now is. Also when I replaced the ink cartridges I noticed below the black ink there was a ***** of think drying ink. Perhaps the previous cartridge was faulty. Regardless I replaced the cartridge but it is still noisy.

Thanks for all your suggestions.

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  • delishdi5 Aug 01, 2008

    I did all things you suggested. I cannot find anything to cause a paper jam. I cannot see anything at all. I am not sure where to turn to turn the paper spool.

    The ink thing you probably were right about. I did as you suggested and will hope for the best. Printer is printing, but I still get the loud noise. I have only had a paper jam once or twice. It has been really good about not jamming.



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Since you have had it a number of years and it would no longer be under warranty, you might want to try a few things. it sounds to me as if there is something in the printer > a scrap of paper> a some little object, etc. So I would look in the area where you would clear a paper clog and make sure it is clean. You might try turning the paper spool up until it clicks. Sometimes this will reset the printer and it will disgorge whatever is there.. On the other hand the cartridge thing is disturbing. I would try to clean that dried stuff off if possible, but very carefully with a qtip or a tiny instrument- be very careful not to bend or break any wires. Turn off you printer and BE SURE YOUR PRINTER IS UNPLUGGED WHILE YOU ARE DOING THIS. NOW TAKE OUT YOUR Other CARTRIDGEAND HAVE A GOOD LOOK AT BOTH CARTRIDGE SOCKETS. DOES EVERYTHING LOOK THE SAME? (Sorry about the caps)Nothing bent or broken in one? Now if all is okay replace your cartridges. Do they feel as though they are going in correctly? Plug your printer back in and turn it on. None of this will hurt your printer but it might help. If this doesnt work at all, It could also be that the cartridges were not put in when the carriage was in the correct position. So you could take them both out> turn off your printer> unplug it> wait a bit> then plug it back in>turn it back on and allow the empty carriage to move to where it should be when you install a new cartridge. Then try installing the cartridges again. Let me know if any of this helps.

Posted on Aug 01, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 01, 2008

    In my printer, for instance, there is a door on the back that I can open to clear a bad jam. there is a roller all the way across this area. You can getle roll it upward until it clicks and this will sometimes reset the printer. If you can find this place on yours, It might help.



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