Question about Casio EXILIM ZOOM EX-Z850 Digital Camera
My daughter just got this camera 11/07 it's already broken. Any suggestions on how to fix this problem? It's stuck with the lens closed...Can this camera be reset? Had no problems before this...no drops or sand stuck.
SOURCE: Digital camera got dropped into
THIS SOUNDS TERMINAL, BUT YOU MIGHT TRY USING CANNED AIR LIKE YOU USE TO BLOW DUST OUT OF YOUR COMPUTER, AND SEE IF IT HELPS ANY. MOST OF THESE CAMERAS ARE MADE WITH THE IDEA THAT THEY WILL NEVER BE TAKEN APART OR OPENED FOR CLEANING ETC. SO, THAT IS THE ONE PROBLEM YOU ARE FACING. I DOUBT IF IT WOULD BE WORTH SPENDING THE MONEY TO SEND IT IN TO BE CLEANED. THAT CAN GET VERY EXPENSIVE IN A HURRY, PLUS TAKE A GOOD MONTH OR MORE FOR THE REPAIR. SORRY, I CAN'T HAVE MORE CHEERY NEWS, BUT THINGS LIKE THIS JUST AREN'T TAKEN INTO ACCORD WHEN THEY MAKE THESE CAMERAS. IF I CAN HELP MORE JUST REPLY TO:
Posted on Nov 04, 2008
try the following:
make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and drycompressed air (20 lbs) set the tip between the lens turret and thecamera body and turn on the air while moving the tip around the lens.It should remove all dust and sand. Turn the camera on and it shouldfunction fine.
3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but veryoften in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
there is a guide to dismantle it with pictures: try it:
Posted on Jan 18, 2009
You might try a can of compressed air, but I would see if the camera is still in warranty. I had good luck with my Canon, they sent me a new camera!
Posted on Apr 29, 2009
to try and fix this(i have done it before) , pull it out when it is on , you have nothing to lose and manually assist it to open, try to get contamination out. replacing lense is probably not worth the cost
Posted on Jun 17, 2009
This is not a user solvable problem. One thing that should not be done is to turn on the camera when it has been dropped in dirt, sand or water. This will, in your case, grind the dirt around and parts try to move and contaminate additional parts of the camera. It's only worse if water is involved as this will likely cause shorts in electrical areas.
Take the camera to a repair shop and get their opinion on whether it is fixable and if so what they estimate the cost to be. Sometimes it's cheaper to buy a new or used camera.
Posted on Jul 22, 2009
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Posted on Jan 02, 2017
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