Hi, having problems downloaded antivirus2011 sub renewal 2 years but it is not working on the norton sign red circle with white cross tells me my computer is at risk

When you sign up for Norton, Symantec puts you in their 'Automatic Renewal service', every year they'll bill you to use their anti-virus product.

You should call customer support @ 1-800-745-6034 and ask for a refund if you no longer want to use the product.

If you want to continue using the product, but just disable the auto-renewal service:

1. Sign into you Norton Account :
https://account.norton.com/amsweb/default.do
2. Click Automatic Renewal
3. Click Off
4. You'll get a prompt, then click Confirm 'Turn Off''

Hi,

If you have purchased the renewal for Norton Antivirus you van click on renew now and enter the renewal code that you have recived in the e-mail of the purchase.
If you suspect virus on the computer go to the website www.norton.com/npe there you will get a Tool called Norton Power erasor Tool , You can Download and install that Tool . Then you can run that tool . Run a scan including registry scan .

One way to resolve this issue is that activate the Norton program with the existing product key

to activate click on my account and select renew Norton 360 then you ill get an option to enter the product key

you can also download install the free upgrade ie Norton 360 version 4.0 from this link www.norton.com/n360s_4 you will not lose the existing days if you lost please activate again with the same product key

hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

Hi thelma_glend
now you are not telling where it is, but do this :
1.On the site where you bough it (purchase it) It has to bee a contact link, go there and write/phone to them, and tell them about the problem.
2. try to contact your bank and say you have not received the product you have ordered.
3. try to contact Norton Support and ask them :
http://www.symantec.com/norton/support/dtree.jsp?id=returns&selected_nav=&pvid=
You can also try to contact the support team thrue your product, I mean it is in the right corner(help or support).

See if you can use theese codes, the you get 25 % off the price : http://www.softwarediscountcodes.com/norton-360.html

I mean you have the possibility to return the produkt if you not have used it
Hope that helps
Have a nice day
If it not helps please return here.

Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or

1. Start your Norton product.
2. Do one of the following depending on your Norton product:
   • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
   • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
   • For Norton 2008 products: In the bottom-left corner, click Subscription.
   • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
   • For Norton 2006 products: On the Help & Support menu, click Subscription.
3. Click I have already purchased a subscription, check my subscription status.
4. Click Next.
5. Click Next.
   Your Norton product checks your subscription status. This could take a minute or two.
6. Read the information in the Status check panel, and then click Finish.
   Your subscription expiration date should now be correct.

If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

you need to talk to Norton help desk. This is a common error with new customers for Norton. When you do, get a full refund, this protection is a dog on system resources, download a free protection kit like avast home edition. Free 100% and completely reliable

Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo

Norton is famous for this kind of problem. You can call their tech support, or just get AVG Free, which is what I've used for years. http://free.grisoft.com/doc/2/