Question about Whirlpool AWOE8748 Front Load Washer

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I have a whirlpool AWO 3761 and it says " clean

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Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
Here are my complete, general pre-typed guidance notes for checking filters and motors ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem!

BTW manual-
You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!

Good luck,

John C

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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1 Answer

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Hi from retired Englishman in SW France,

Sorry but with such a major fault it is virtually impossible for anybody on this forum to remotely guess what is wrong with your washer.
It could be internal wiring/plugs sockets, control panel switches, control PCB, water inlet control valves, door solenoid as primary suspects. Secondary suspects could be main motor, drain motor.
I fear that you only real option is a service call as the engineer will have the right equipment to safely diagnose what is wrong.
Sorry again and good luck,
John C

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Unfortunately there are so many abriviations that one cant keep up.(not standardised). Best thing to do is do a manual check. Switch water off and check the filter. Clean it. Next, do a check and confirm that the drain pump is free of obstruction and free to turn.(loose). Get motor to spin by selecting spin and see if it does. If all those checks work out, it should function.

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The FH code on the Whirlpool Duet washers indicates that the unit is not detecting water fill at the flowmeter. The flowmeter is sits right in front of the water inlet valve and is attached via a hose and is off to the left of the central control unit (ccu). If the washer seems to be filling alright, check out the wiring from the flowmeter to the control unit. Make sure all connections are clean and tight. These connections have been known to jiggle loose and cause this code. Hope this helped and best wishes.

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