Question about Acer Aspire 5500 5570-2609 Laptop

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My original question was "do

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Some webcams come with sound and those that do have either connectivity through usb or a seperate wire with a red mini-din end. This plugs into the mic port usually also red. The laptop should have a built in mic and is usually muted by default. To enable you need to right click on the little speaker icon (usually on the lower right in the taskbar by the clock) and left click properties, from there you should see different volume settings for your sound device. Mic is most likely muted. Uncheck mic and go through the skype setup to get your sound properly adjusted. Another note, I suggest using an external usb mic as the sound pickup is much better.

Posted on Mar 12, 2011

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No, just go through your skype setting testing you microphone, if there's not one built into your laptop (Check user guide) then you need an external one.

You may also need to check the sound configuration on your laptop, make sure that the Microphone is turned on.

Posted on Mar 12, 2011

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When on skype this message comes up Can't access your sound card skype needs to access your computer sound card to make calls


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You're on a laptop and it's talking about a sound card?

If you can hear audio or the voice from the caller then you don't need a sound card.

Yes you can purchase an external mic and it just plugs into the mic port on your system. I think that might be why the caller can't hear you. All computers do not come with a built in microphone. And if you are skyping and using a web cam, all web cams don't have a built in microphone.

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On your end, you need to:
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Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/Bud ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


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Which ever Messenger or Skype you are using has to be setup in order to function. Same way wih AIM. Normal 0 I'll assume that you are using YAHOO MESSENGER and walk you through the setup. All Messengers and Skype have an Audio & Video setup in them so the camera and microphone work properly with their program.
Bring up Yahoo Messenger and on the top left click on MESSENGER.
Then click on "Messenger Preferences."
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When that comes up check and check to see that Microphone is set to your audio card.
Next insure that the speakers are set to you audio card.

Then go to "Test Audio"
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