Question about Creative Labs Zen V MP3 Player

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Zen V Plus Drive not recognized and won't charge

I've tried rebooting. I've tried plugging the USB into the back of the computer. I've tried reformatting (erasing everything) on the Zen and then rebooting. Nothing works. It seems like sometimes if I leave it plugged in long enough it will begin charging but I can't get the computer to recognize it as a drive. I've about had it with this Zen. I bought a cheap MP3 player for myself and have had no problems. This Zen cost more and has been nothing but a problem.

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  • sujeethmike Mar 08, 2009

    Zen v plus does not get charged, not recognized, recovery tool that they provide is crappy and goood for nothing. Customer care never responds.... I have no idea what in this planet are they doing !!!!!!
    In my whole life, i never had a device that is so hard for Windows to identify.... i spent more than 72 hrs to find a solution for it.... nothing is happening

  • rvillarreals Mar 10, 2009

    my zen did the same thang i moved then try to reload it an everything it won't load my files that i had on the zen v so i clear it still nothing. so i need help to. thank you please?????????????????????????????????

  • Anonymous Apr 17, 2009

    my creative zen v plus don't charge.



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Try using a different usb cord that plugs in all the way.
i had the same problem..i tried using the usb for my ps3 controller and i plugged in the computer with my zen then it said my zen was docked/connected..

hope it works for you too.

Posted on Aug 06, 2008


Hi, I'm sorry but there is no other way to say this; creative makes crappy mp3 players.

A basic requirement should be recognition and charging via usb period. No funny drivers, no bs.

This is not the case with creative.

I hate to say it, but this is why everyone buys ipods. They just work.

Posted on Aug 02, 2008

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Try going to the control panel - hardware and delete
the Zen [ make sure your Zen is unpluged ] once delete
plug your Zen back in and see if this does the trick


Posted on Aug 01, 2008

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