Question about Samsung WF328AA Front Load Washer
Hi from retired Englishman in SW France,
Two answers, both pre-typed by me, the second is possibly the reason for the spillage ;-0)
1) Which tray.
A quick way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes.
In a few cases I have come across the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.
2) Leaking detergent dispenser
This is a common problem with many machines.
I suspect that it is the conditioner/softener tray which is causing water to overflow from the dispenser drawer so it needs a thorough clean, paying particular attention to the sentences in BOLD ;-0)
Remove the complete drawer. To do this you will have to do one of the following-
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Good luck to your daughter,
Posted on Mar 12, 2011
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Posted on Jan 02, 2017
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