Question about Samsung WF328AA Front Load Washer

1 Answer

My daughter is living in Russia and has a compact Samsung washing machine. She can't work out where to put the fabric softener. When she put it in the tray she thought was the right one it spilled out on to the floor. Can you help please?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,277 Answers

Hi from retired Englishman in SW France,

Two answers, both pre-typed by me, the second is possibly the reason for the spillage ;-0)

1) Which tray.
A quick way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes.
In a few cases I have come across the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.

2) Leaking detergent dispenser
This is a common problem with many machines.
I suspect that it is the conditioner/softener tray which is causing water to overflow from the dispenser drawer so it needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-

  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

Good luck to your daughter,
John C

Posted on Mar 12, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The fabric softener compartment in is full of water. I need to empty this manually prior to each wash . Many, many thanks. Judy


The fabric softener dispenser has to be purged between wash cycles to prevent residue from clogging it. What you are observing is normal operation.

Jun 25, 2016 | Washing Machines

1 Answer

Dispenser fabric softener slot


Fabric Softener Compartment Full Of Water - White Goods ...

www.whitegoodshelp.co.uk > ... > DIY Washing Machine Repair Help
Jul 9, 2013 - The small fabric conditioner compartment in the soap dispenser drawer has a plastic cap or tube at the back for the water to siphon up through. ... Make sure the washer is level front to back as well as side to side. .... If the washing machinehasn't been used since there's always the possibility that the plastic ...

The fabric softener part of my washing machine drawer keeps ...

www.mumsnet.com > Topics > Housekeeping

MumsnetAfter each wash, the fabric conditioner part of the drawer is f. ... The fabric softener part of my washing machine drawer keeps filling with water ... Stopped using thedispenser compartment for fab softener and instead did I separate ... see if that clears it up and also try cleaning behind the drawer in case there is a blockage.

Washing Machine ' Fabric Softener ' Problem ' Won't Empty


Jan 16, 2016 | Washing Machines

1 Answer

Water in slot for fabric softener wont drain. Always water in there. Lameez SA Jan2014


Remove the dispenser draw and wash it all out. The most likely cause is that fabric softener has congealed and blocked the dispenser. I hate what softeners do to machines with a vengeance. I would never put any fabric softener anywhere near my machine ever. They cause many problems that are not easily remedied.

Regards

John

Jan 30, 2014 | Bosch Washing Machines

1 Answer

Fabric softener compartment


You will need to clear the line from the fabric dispenser to the tub.

Oct 15, 2012 | Kenmore HE2 Plus Front Load Washer

2 Answers

How to add fabric softner to the amana washer with locking lid


Check and see if there is a cup in the top of the agitator. Some machines have you put it there, turning back and forth during wash doesn't bother it, but the spin to empty the wash water causes the softener to go out through slots in the top of the cup and be held in the agitator. when it stops the softener drains into the tub, ready for the rinse cycle.

May 30, 2012 | Amana Washing Machines

1 Answer

Bits of black in the wash other wise works fine


I had that happen with a Samsung top loader last year. It was easily cured by reducing the amount of fabric softener that I used. It's so easy just to fill the fabric softener dispenser to the brim, instead of just putting one capful in the dispenser. That was the advice that the Samsung company gave me and it worked fine. I had to remove the inner cylinder first because the black bits were stuck to the outside of the inner cylinder and needed brushing off........ but that was an easy job. Good luck.

Oct 21, 2011 | Hoover HTC243 Top Load Washer

1 Answer

Samsung WF328AAW front loading washer, about 3 years old. Having persistent scum build up on the multiple water inlet holes that flush the fabric softener from the dispenser into the wash. Have tried...


I put my fabric conditioner in drum in one of those plastic tubs u get with persil liquid. I was fed up cleaning the drawer with steamer and toothbrush. Maybe someone has some more technical advise but find this works for me

Regards

May 09, 2017 | Samsung WF328AAW Front Load Washer

1 Answer

How to use fabric softener


On this machine the compartment is built to hold your softener until it is time to be dispensed. So put in your softener (and bleach if you are using it) at the beginning of the load when you are adding your detergent. The washer will flush the fabric softener cup during the rinse fill to make sure it comes in at the right time for you.
Hope this answers your question!

Jul 04, 2010 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Is it ok to use fabric softener sheets with the


Use the liquid. The sheets will clog up any exhaust pipe or other parts in the dryer. If you live where you vent through the roof, definitely don't use the fabric sheets.

Jun 24, 2009 | Samsung Dryers

1 Answer

Washing machine does not take fabric softner


Obstruction, please take the whole soap compartment out and do better job with old tooth brush on the compartment in the sink and the machine itself. Should do it unless you live in very cold environment.

Apr 14, 2009 | AEG Lavamat 72640 Front Load Washer

Not finding what you are looking for?
Samsung WF328AA Front Load Washer Logo

119 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Washing Machines Experts

Jaime Hernandez

Level 3 Expert

2318 Answers

shaun taylor

Level 3 Expert

1525 Answers

The Knight
The Knight

Level 3 Expert

74106 Answers

Are you a Samsung Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...