Question about Bosch Washing Machines

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I have a WFO2467GB and when the wash has finished the "softner" has not drained away. I have followed the instructions for cleaning the drain pump but this does not help - can you?

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Hi from retired Englishman in SW France,

The softener is flushed into the washer from the softener tray on the final rinse by the rinsing water and both are pumped out together (as a mix) by the drain pump after the rinse has finished. Checking the drain FILTER is something you should continue doing on a regular basis, though!

I suspect that it is the conditioner/softener tray which needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
If this does not cure it there is a fault with the washer requiring a service call ;-0(
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-

  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Good luck,
John C

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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