My bb is getting rebooting - RIM BlackBerry Bold 9000 Smartphone

try doing a reset on your BB--with the BB powered on, remove the battery, hold a few seconds and replace it to reboot the BB.

Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

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The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerryDesktop Managersoftware (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB

To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would anyother program. When completed, proceed to step #1.
1. Open BB Desktop Manager 2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader 7. Double-click the "AppLoader.exe" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.
A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.

The BB Storm is plauged with these problems unfortunately due to insufficient hardware & buggy software.

There is hope however - you can try update your software. You can find it here

This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in to cell store.

you need to reflash you OS on to the phone...

you can connect the phone using the usb cable to the laptop/pc/mac that you are using then open your desktop manager (blackberry).....open apploader then click on software update and upload the OS back to the phone this should work..and you should be good to go.

I would suggest downloading the lastest handheld software for your BB and using the desktop manager backup your data and install the new software.

here is a link to thier site:
https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

Hope this helps, if it does please rate my solution,
Thanks,
David

This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.

4. Take in.