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My Hewlett Packard laser printer 5100 DTN won't turn on or power up when I flick the power button into the on position. I have checked the fuse and power cable all look in order, any suggestions for a possible reboot or other potential remedy?

Posted by Anonymous on

  • Anonymous Mar 12, 2011

    Just tried it no joy any other ideas

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  • Master
  • 1,591 Answers

The first thing to try is to see if the power module has gone into a resonant state.
Disconnect the power cord from the WALL or POWER BAR.
wait at least 1 minute, and plug the unit back in.
There's about a 75% chance that this is all the problem was.

Posted on Mar 12, 2011

  • Norman Skinner
    Norman Skinner Mar 12, 2011

    Is you can't see any micro-fuses on the low voltage power supply board that are measuring open, then it's either time to replace the printer, or the low voltage power supply board.
    Honestly, both cost the same when you consider that the new printer comes with a toner.

  • Norman Skinner
    Norman Skinner Mar 12, 2011

    But the new printer is a guaranteed fix...and it comes with a warranty! LOL!
    But while you have it open, look for bulging or leaking electrolytic capacitors on the low voltage power supply board (the one the main power goes into). You may just need a couple capacitors replaced!

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