Question about Relisys RLT1720 17" LCD Monitor

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RELISYS 17inch LCD TV

Only 2 years old , but screen goes black 10 seconds after you switch it on!

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Hi...there,
2yrs it long enough...some only got 1yr. Hehehe... You'll need to replaced a new backlight inverter.
Good lucks!

Posted on Oct 04, 2008

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Sorry this wont help you much, but may put you out of your misery trying to repair it.
The LCD panel has failed. In particular the driver tabs that connect to the physical panel have failed and there is no way to repair them.
The only soloution is to replace the entire panel, a cost that would be close to if not more then a new TV of the same size.
I would put it on Ebay for parts (powerboard, logic board etc), and use the money towards it's replacement.

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If the monitor is beyond with the warranty already, better to but a new one than taking it repair that will cost you much.

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www.lumaco.co.uk

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did you get a solution for this problem as mine does exactly the same!

Thanks

jim.ross@virgin.net

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Simplest solution may be the screen resolution settings are set higher than the monitor's capabilities. Try lowering the screen resolution and refresh rate in the display properties or try booting to safe mode (press F8 when the Windows splash screen first appears) and see if the LCD will display the windows desktop. It that works, check your video drivers and the screen resolution and refresh rate settings.
If the monitor has the problem in safe mode and/or if lowering the screen resolution and refresh rate don't help then I suspect the a problem similar to one some Dell 17inch LCDs have. On the Dells It is usually caused by a defective voltage regulator transistor in the backlight inverter circuit. Troubleshooting that problem should only be attempted if you have experience at repairing electronic circuitry since it will involve testing individual components and soldering.

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I have problem with my monitor, it is automatically switching off and switching on for 2 to 3 minutes for every 15 minutes why ?

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1 Answer

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Hi, My name is Todd and I'm a customer advocate at Dell's corporate headquarters. My team helps customers via blogs, forums, and other tech sites online. You said the monitor is 2 years old. Do you have the original order number still? Depending on how you purchased the monitor it may have up to a 3 year manufacturer warranty and I may be able to replace it if it is within that warranty period. Please email me at Customer_Advocate@Dell.com if you can locate the order number and I'll be glad to see if its still under the manufacturer warranty. Include my first name (Todd) in the subject line of the email so it can quickly be routed through to me, and include the order or customer number if you have it. Thank you, Todd Customer Advocate Dell, Inc. http://direct2dell.com/one2one/archive/2006/11/19/3648.aspx

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