Question about Canon Office Equipment & Supplies

1 Answer

Canon selphy cp780 when i insert memory card a question mark comes onto screen and doesnt recognise any photos the photos are in jpeg i am using a compatible memory card

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 519 Answers

Hi,
Are you able to upload the photos to your PC?
If so, transfer them to your PC then format the memory card using your camera or PC, then download the photos back to the memory stick & insert once more into your printer.


Let me know if this procedure resolves the issue.

Best wishes,
Graeme.

Posted on Mar 12, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to remove strike onto photo


Look into the users manual or download it from Canon; then run any maintenance program to clean the ink nozzels

May 09, 2014 | Canon SELPHY CP780 COMPACT PHOTO...

2 Answers

Paper size incorrect selphy cp780


i have selphy cp910 coming option paper size incorrect why.pls can you any solation

Nov 05, 2013 | Canon SELPHY CP780 Thermal Photo Printer

1 Answer

Reset


my canon printer cp780 only yellow color print and next collor no print

Jul 07, 2013 | Canon SELPHY CP780 Thermal Photo Printer

1 Answer

Selphy cp780 continues to say ink cartridge empty even after installing new one. Tried 2 new ones to be certain it wasn't the cartridge, same thing...tells me ink cartridge empty install new.


try and reset your printer,unplug the power cord and wait 10 min, then plug back in,understand that Canon has installed a chip so you cannot use refilled cartridges,or cartridges you refill,if this doesn't work,then contact Canon,and you could get the same message I got take it in to be repaired, (to costly), so I end up buying a new one,,

Oct 10, 2012 | Canon SELPHY CP780 COMPACT PHOTO...

1 Answer

I insert ink cassete into it"s selphy cp780 photo


Go to section on Error Messages at page 32 of the User Guide found at:

http://gdlp01.c-wss.com/gds/0/0300002060/02/SELPHYCP780_PUG_EN_03.pdf

It will tell you to remove and reinstall the ink cassette. Try this and make sure you install correctly as per instructions on page 11 of the User Guide.

If this does not resolve the problem, do a complete power down of the printer. Turn off and unplug from the power supply. Lets rest fro a few minutes and then plug back in to the power supply and if necessary turn on power. This should allow your printer to reset and hopefully recognize that a new ink cassette has been installed.

Trust this helps. Please vote. :)

Dec 17, 2010 | Canon Office Equipment & Supplies

1 Answer

I have loaded photos on to a memory stick. When i put the memory stick in to the printer it says its an unsupported device. What should i do?


this is meaning that the printer do not support a usb memory stick ..and for to print them you will have to hook the printer to a computer and give the printing commends from it ..or ...try a memory card ..
or ..if you know the the printer supported the usb memory stick before see the format of the pictures to be compatible..

Jun 20, 2010 | Canon SELPHY CP780 Thermal Photo Printer

3 Answers

Question Mark Appearing on Canon Selphy printer screen


I encountered this issue with a Selphy CP800 and I presume the reason is the same; it seems to be a common problem. Canon tech support says that Selphy printers need exif data "just so" in order to generate screen previews. If all you do is copy your image to a flash memory device from your camera card, you may well be OK. But if you edit the images (e.g. in Photoshop) you will very likely alter the exif data so that Selphy cannot generate previews from flash media plugged into Selphy. If you are copying images back to a **camera** SD card you may also have to make sure that you don't alter the file structure already present on the card. There are undoubtedly other ways to louse up the exif data of an image so that you can't get a screen preview. Workarounds: 1) official Canon advice is to print the image directly from your computer - that's what tech support told me; 2) if you own Canon's Digital Photo Professional Software you can rebuild the exif data by using File>Convert and save>kind of file = exif-jpeg - this worked for me; 3) Graphic Converter for Mac now has a way of rebuilding exif data according to a poster on the Apple discussion boards; I could not test this out b/c my (old) version of Graphic Converter, 5.4, does not have this capability; 4) if you get a screen question mark, the image will still print - you just can't see the preview. This is only a problem if there's more than one image that generates a question mark on your flash media device because you can't see what image you're printing. So if all else fails and you have to print from flash media, you can put a single image with screwy exif data on a flash drive and be confident that you know what you're printing.

Jul 30, 2009 | Canon SELPHY CP740 InkJet Photo Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

446 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...