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Camera in zoom mode and won't retract. We get a message "zoom error". What can we do to fix this?? The camera is Fine Pix E510.

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This is uselly a result from dropping the camera. It needs to be sent off to be fixed. If you wount you can try to rotate and push very gently when you turn it no. to help it get back on track. but do this at your will. I have do it on a camera before that i didnt care if it broke or not.

Posted on Mar 12, 2011

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Unfortunately a "zoom error" message is not something that you will be able to fix. This error indicates a system failure (apparently your lens is damaged, since it will not retract) and requires the camera to be sent in for servicing and repair.

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You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

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The following blog outlines some repair options for a lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Listed Fix #4 might work for you. Place the camera on its back, and hold the shutter button down while powering on the camera.

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