Question about Office Equipment & Supplies
This is called a false paper jam. normally, a reset is required for this.
Hold the power button for 30 seconds and this should prompt a shut down.
next, make sure that the rollers are clean inside. use a lint free sloth and some distilled water. Dampen the cloth (Q-tips works fine too, please do not use cotton) and rub the rollers.
Then as it dires up. turn the printer on and do a test page.
Please don't forget to leave a feedback and testimony if it works.
Posted on Mar 12, 2011
Posted on Feb 28, 2013
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Posted on Jan 02, 2017
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