Question about Canon PowerShot A520 Digital Camera

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The lens of canon a520 camera doesnt retract. My son has hardpressed it and it doesnt zoom in or zoom out.

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MENUBOTONS NOT WORKING

Posted on Mar 27, 2011

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Hi.

Are you receiving an error on the LCD screen such as "Lens Error" ? If so, this camera is defective and needs to be returned to Canon or an authorized dealer for repair.

If you are not receiving any error messages, does the camera have power (turn on and off) and still not zoom? If this is the case it would also be very unusual without an error message. Either way, you are still looking at a repair for this product.

Typically, a Powershot camera of this age would cost over $100.00 to repair at most facilities. You would be better off purchasing a brand new camera (with more megapixels and features) for around the same price as a repair.

Posted on Mar 12, 2011

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1 Answer

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The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

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There are lots of other places on the web with suggested fixes. Keep looking and keep enjoying this camera. Merry Christmas all.

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Dear phill523:

Unfortunately the solution is to call Canon (1-800-828-4040) and send the camera into the Service Center for repair.

Hope this helps a bit.

Sincerely,
HeavyDLB

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The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

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The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix you problem. In any case it could not make it worse Good luck!

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This is a fault that Canon should know about- it may mean a replacement camera- therefore Canon Technical Support should be consulted.

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The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix you problem. In any case it could not make it worse Good luck!

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