Problem with burner after removing hijacked file
It depends what HP PC you have, it should say on the front or on the labelling on the back, but most HP's do not ship with recovery (software) CD's. Instead they have an inbuilt recovery system that runs from the Hard Disk Drive and will run a non-destructive recovery by default, in other words it will restore the PC's factory shipped software without destroying your personal data. Even so, if you have an external HDD or another option it's always a good idea to backup your personal info before you run recovery.
To access the recovery system on a Windows XP based HP PC you can:
1: Click either Start, then All Programs, then HP Tool, then HP System Recovery
Or on some models: Start, then All Programs, then PC Help & Tools, then HP System Recovery
2: Keep pressing the F10 key from the moment you switch the PC on and following the on screen instructions.
Or on a Windows Vista based HP PC:
1: Click Start, then All Programs, then Recovery Manager, then Recovery Manager again
2: Keep pressing F11 key from the moment you switch the PC on until it says "Windows is loading files..." on screen, once Recovery Manager loads click advanced options, select system recovery, select "backup your files first" and follow the on screen instructions.
With some model HP's your PC will look the same as ever when you restart but with others your personal data will be in a folder within the Documents & Settings folder on your C: drive.
If you need any more help message back.
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