Hey Wendy!
First of all, make sure that the USB cable you're using is in good condition... If not - replace it.
Also, make sure you're using a rare USB port, rather than a front one.
Regarding the driver - download it from here (make sure to download/install the correct driver for your operating system).
In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.
Good luck & best regards,
Pelu.
Hi again!
Did you try connect it to another computer? Did it worked?
I believe that the cradle has an USB cable... If it's replaceable - try replacing it and see if it helps!
If nothing worked for you, use a card reader (that supports SmartMedia memory cards; like this one) to access the photos/videos taken with your FinePix camera.
Regards,
Pelu.
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I have downloaded the driver, but nothing doing as yet. My camera came with a stand that it charges from and and which enables the computer to read from it when you turn on the little power switch on the charger unit. I wondered if there was a disc I could get that will enable this function again as I received only a floppy which of course now I do not have.
Thankyou.
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