My keyboard on my ASUS g73jw-a1 no longer lights up. I turned it off once and it won't turn back on.

the video cards in laptops are soldered onto the board ( graphics chip ) if you have had an expert look at your laptop and pin pointed the problem is with the chip then you will have to have it reflow'd ( you have to heat it up to melt the solder under it on a flat surface )

I presume you mean "Keyboard Back Lights".
On some Laptops hold the "FN" key down gives a select of actions, Back Light is one of them.

Please try to clear the connector of the keyboard and fix it correctly, it may solve the problem. else you have to replace the keyboard.



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May be you are using a wrong or an old printer driver.
I found the latest version of the driver downloadable from this page:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75029-1&lc=en&dlc=en&cc=us&product=3374277&sw_lang=&os=4063

Please try to uninstall the current driver, & install the one you download from the link I referred above, & hopefully it will solve the problem.

I recommend reinstalling Windows using the original recovery media from Asus. That should have all of the original drivers and software needed. You can alway upgrade to Windows 7 ultimate after that.

Hi

No keyboard lights mean that POST isn't running. POST is the power on self test where the computer tests the keyboard and video.
Is this a new build or a store bought PC? Added any hardware recently?
Make sure that the power cable is firmly plugged in. Press it as hard as you can, sometimes they require a lot of force.
Also you may want to remove the CMOS battery to reset the hardware info. Open up the case after you disconnect all cables. Hold the power button to drain the power. Take out the large, round battery on the board. It has a clip near it to release it.
Take it out and put it to one side. Pop it back in after ten minutes and see if that helps.
However if this happened after adding a new graphics card, remove it and use onboard if possible. Some graphics card because this problem but you can turn the PC on after about 10 or 15 minutes .

Please get back to us if you have further query else please accept the suggestion.

SOLUTION by Arun Sangal

1. As said by others above, if its just that you have turned the lights completly off.. then press "Fn" key + F4 key (keyboard light increase) button.

2. If the above doesn't do anything or-- if Fn key + any other F? key (like F11/F12) for sound decrease/increase don't do anything ... meaning your FN key driver is messed up, then dont worry, See Hannah Montana and relax.

After seeing it, go to your computer desktop, there you'll see, "e-driver" shortcut/icon. Click it and you'll see a new pop-up window. In this windows, ASUS various ACPI/etc drivers will "AUTOMATICALLY" download (provided you are connected to internet) and it's fast.

I did the same, and system automatically restarted/rebooted during the "e-driver" update process. Finally I restarted my system/laptop (G873JW) and "HOLY HYENAS".... my system is running like a pony ***. AWESOME, it worked for me and my problem got resolved.

NOTE:
1. In case you dont see "e-Driver" icon on your desktop, then usually the file is stored at "C:\eSupport\eDriver\InstAll.exe" on my laptiop. Try runing the above file from "Windows" command prompt or double clicking on this file by going to "C:\eSupport\eDriver" folder and double clicking on "InstAll.exe" file.

GIGA, you should be good to go with this FN problem on ASUS G73JW or any other series of laptop.

2. During the update process, if you see "ASUS live update" green color window comes up and starts downloading something, hang on, look at it if it's doing anything, if it does some download and hangs at the particular point (i.e. downloading not progressing), then, you can cancel it. BUT make sure the update pop-up window that came after you clicked / ran "e-Driver"/InstAll.exe file, that should complete successfully.

Good luck.

Once the keyboard "FN" key problem is resolved, then you can go to their site and see if they have any updated version of drivers for your video/blah/blah ... thingies.

cheers, Arun Sangal

If it is new and you believe that it has a faulty keyboard send it in for warranty repair or replacement.

Most likely you have your numlock key turned on by mistake. Look on your computer and see if there is a light with a padlock and a number in the padlock. It is probably lit up. Now look for a key on your keyboard called "numlock" and press the key once. See if the light goes off. When you have the numlock key on some of the letter keys will work as numbers like a calculator. When you turn it off the keys are back to letters.