Question about Verbatim 500GB USB Desktop 500 GB Hard Drive

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I can't get the Verbatim Clon to work on my Mac. I don't really know what I'm doing wrong. The user guide says I need to set up the Nero BACKITUP software and that I do this by double clicking on the setupx file. This is not working. All that shows up is a text file of random gibberish. Help please

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The Nero Backitup Software is not currently supported on Mac OS X.The setupx file you were trying to use was probably a .exe file which is windows only, .dmg is for Mac OS X. If you can view the drive when plugged into your computer than you can use it to manually backup, or you could find a backup software that is mac compatible. Seeing also that the drive came with a .exe, it might not be formatted properly, which could explain if it doesn't show up at all on your desktop or in Finder. To use the drive effectively you would need to reformat the drive to a Mac compatible format then simply use whatever backup software you find to fully take advantage of this advice.

Or you could return it and find a drive that is currently supported by OS X.

Posted on Mar 12, 2011

Testimonial: "perfect. i went to disk utility and formatted the disk, working fine."

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