Question about Dahle High Security 20634EC Shredder

1 Answer

Jam light comes on but there is nothing in the shredder

The jam light flashes and the warning beeper beeps, but there is nothing in the shredder. Is there a simple way to clear this problem?

Posted by on

  • larsondh Nov 07, 2008

    I have the exact same problem... i have tried turning it off and unplugging it waiting and then re-energizing the equipment and i have also tried cleaning the entire set of internals on it and nothing seems to work.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Take the plastic top off of it by removing the four silver screws (two front two back)

in the upper left there is a circuit card that the top of the shredder is connected to by a ribbon cable.

ensure all the cables are plugged in (there is a small black plug near the top that has a habit of coming loose it seems).

If they are all plugged in, disengage them and clean all the connectors (i recommend using rubbing alcohol) and then plug them back in, test to make sure that everything is working before screwing the lid back on completely.

and as a final note: i highly recommend making sure the shredder is unplugged from the wall socket prior to opening it up to work on it, as with any energized equipment keeping it off while poking around inside of it is always a good idea.


Posted on Nov 07, 2008

  • cmin7b5 Aug 06, 2014

    Have you noticed if the speed sensor tends to fail on these models? Mine is having the same problem, but the plug connections are definitely solid.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Too much paper into shredder red light on paper is jammed


Some shredders have reverse mode
to eject jam. Otherwise its a slow job - Unplug from mains Remove each piece of paper as close to the jaws of the shredder as possible. Then hopefully when plug in and turn on will not find too much resistance and be able to cope with the paper and drag the jam through until clear.

May 25, 2016 | Shredder Office Equipment & Supplies

1 Answer

Yellow light comes on


Look at the manual in the link below. If you do not find the answer, call Fellowes.

Fellowes Shredder Manuals

Sep 18, 2014 | Fellowes FEL-3011001 DS-1 Light-Duty...

1 Answer

Omnitech shredder ot-nxc10pa


You must first unplug it and look inside the shredding blades, especially around the spot usually near the center, where there is a pressure button. When paper hits it, it starts shredding. Chances are some pieces of paper have jammed just over it stopping paper from hitting it and switching it on. I have had to use long tweezers to work the jammed bits out... Once clear it will work again. Also using shredder oil every 50 sheets through will help it cut easier , and jam less frequently. Do not put too many sheets through together in a bunch. No staples...

Aug 23, 2014 | Office Equipment & Supplies

1 Answer

Staples Shredder SPL-TXC22A always has the jam light lit and will not work even though there is nothing jammed. It works if I press and hold the down button twice. It also works continuously if I turn off...


Home office shredders get jammed because the mechanism is not self cleaning. If you remove power and expose the mechanism you may find that, indeed, a shard of paper is triggering the jam sensor. These shredders require periodic removal of the bits of paper from the mechanism, an exercise that can consume hours of picking with tweezers while thinking there must be a better way.

Dec 10, 2013 | Office Equipment & Supplies

1 Answer

Anti jam light is on unit will not run


The "anti-jam" light actually is a jam light and it is notifying you that the shredder is jammed. If you turn off the power and examine the shredding unit you will find shreds of paper stuck in the mechanism. Removing all of the shreds will get your shredder back in operation and the anti-jam/jam indicator will be off

Apr 15, 2013 | Office Equipment & Supplies

1 Answer

Staples TXC22A. Why does Jam Light prevent shredding?


Your meticulous cleaning may have overlooked embedded residue from coated paper or paper laminated with plastic. It may be necessary to use a sharp pick and even a utility knife to remove the material bit by bit.

Feb 05, 2013 | Office Equipment & Supplies

1 Answer

Cuts out after 1 second & red light comes on


The red light typically means either something isn't installed right in the shredder head, or there's a paper jam. Did you recently take the shredder apart? If not, there's probably some jammed paper in there somewhere.

Jul 06, 2010 | Fellowes PS60-2 Shredder

1 Answer

My fellowes paper shredder is not operating. we have lifted the shredder head and fitted it back on the basket but nothing happened


Hi,
Instructions
Step 1 Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.
Step 2 Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.
Step 3 Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.
Step 4 Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.
Step 5 Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.
Good Luck!

Jun 19, 2010 | Fellowes P48C Cross Cut Shredder with...

1 Answer

New shredder broke allready, it jamed up, i cleared it, the on light does not go on, nothing works.


The shredder only jams when too much paper is inserted.......
if it won't go, then as this is probably a consumer machine then the pcb inside may have blown...call the manufacturer.

Mar 02, 2010 | Office Equipment & Supplies

Not finding what you are looking for?
Dahle High Security 20634EC Shredder Logo

Related Topics:

418 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dahle Office Equipment & Supplies Experts

Brad Brown

Level 3 Expert

16203 Answers

jhnolson

Level 3 Expert

822 Answers

Dennis Key
Dennis Key

Level 3 Expert

2478 Answers

Are you a Dahle Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...