Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
It turns out that if you read the documentation VERY carefully it says that "if the application program specifies 8.5x11 plain paper and that is what is loaded in the front cassette you cannot print from the rear tray". It turns out that this is true even if you go to the printer driver and specify "rear tray" manually. The driver disregards the setting. You can force printing plain paper from the rear tray by going to the Canon "My Printer" icon and forcing ALL printing from the rear tray. If you do this, remember to change it back. You can also print plain paper from the rear tray if you specify the "allocation" option and the paper from the front cassette runs out. You can always print from the rear tray if the application that created the print job specifies something other than 8.5x11 without resorting to the forced override, e.g. printing a .jpg or .gif or something from an application like Paintshop or Printshop, etc.
Posted on Jun 13, 2009
SOURCE: Paper Jam MX860
Double check as sometimes a small amount of paper will give this error message. If you are sure no paper is in the path/feeder, then unplug your printer from the ac supply for about 10mins (Logic reset) then plug back in and this should have this working again.
Posted on Sep 12, 2009
From the symptom,seems that another material (broken paper or something else) block the paper path. Observe paper path carefully and remove any material which blocking the paper.
Posted on Oct 10, 2009
SOURCE: Cassette error
On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.
Posted on Nov 10, 2010
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