Question about HP Wireless Optical Mouse

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Purchased new laptop and wireless mouse, first day worked great, after a week tried to use mouse again.....just not working have replaced battery no luck

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I would try unplugging the usb receiver and restarting the computer.
Then plug it back in.
Sadly, with these, along with replacing the battery, that's the only option.

Posted on Mar 12, 2011

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There should be a reset button on the underside os the mouse. This resets the frequency. Also make sure the usb receiver dongle for the mouse is being recognised. Also, try plugging the dongle into a different usb port. Another thing, if the mouse did not come with a rechargable battery and charger. remove the battery when you are not going to use the mouse for some time.

Also, 1: remove the dongle from laptop usb port. 2: remove battery from mouse. 3: Allow 15 to 20 seconds to pass. 4:Make sure you are using a brand new battery. 5: Re-install the battery in the mouse making sure it is in the correct position + to + and - to - . 6: Plug dongle back in. 7: The conputer should redetect the mouse and you should be good to go.

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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2 Answers

My trust mouse is new and it isnt working it recognises it well so the usb device works but the mouse aind working... :(


- Try using fresh batteries.
- Make sure that the switch is turned ON.
- On the USB dongle and underneath the mouse, check if you will see a small connect button. If there is, hold down the connect button on both dongle and mouse at the same time for five (5) seconds and release them both.
- Try moving the mouse.
- Make sure that there are no possible wireless interference like base of a cordless phone or any other wireless devices such as cell phone. The wireless signal of these said devices might interfere with the wireless signal of your mouse.

Have a great day!

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since it is a wireless bluetooth mouse, you should make sure that each time you restart your system make sure that the bluetoth is enabled nd working. Also see the battery check on the mouse. if you are having more than one USB port, make sure you try on them too. Hope to hear from you.

Thankyou

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Connection procedure for Toshiba N745 mouse needed.


I don't know if this is the same as my mouse. However I have a satellite1955-S803 with wireless detachable keyboard and full sized optical wireless mouse. The original owner said it came with the laptop.
First I tried very hard to get the keyboard working. After a frustrating day of calling Toshiba, I noticed the "detachable" latches. I removed the keyboard to find a battery compartment. 4 days go by with me calling Toshiba trying to get a replacement. Finally found a battery at batteries plus that does work. about half the mAhr of the original but hey it works.
Now to the mouse. Replaced the AA's batteries but couldn't tie the mouse to the computer. I run linux so no M$ driver would help. Finally found a PDF of the manual and it says "if the mouse has trouble activating, press the wireless mouse button on the laptop."
That button is on the front left edge of the laptop (where the "Intel inside", "XP loaded", and "nvidia" stickers are located ) just to the left of the front silver "mode" button. Under the mouse press the connect button. (round near the optic laser but un-labled) then press the wireless mouse button on the computer and there you go. It just connects and works.
2 weeks I looked for this and it was just that simple.

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2 Answers

Microsoft wireless mouse 3000 - all lights are on; flash upon reset, but still doesn't work. Running Vista 64-bit.


Try to take off battery and next push and hold down the small button that protrudes where the receiver is placed in the mouse, put back battery and simultaneusly release the button,it might make the mouse operate correctly. Good luck!!!! Chawah.

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2 Answers

My GE mouse doesn't work anymore


First thing to do is check the device manager. If it shows up there, make sure that there are no icons saying there is a problem.

Jul 29, 2017 | GE JASHO97985 Mouse

1 Answer

New wireless mouse quit working after 2 days.


Hi bobbii1968,

  1. Try replacing the batteries. Do not use alkaline batteries. Use ordinary Eveready battery.
  2. Check polarity when placing battery in mouse
  3. Ensure red infrared light is on. If on, there is hope in getting the mouse to work
  4. Plug in USB wireless receiver.
  5. Press button on receiver and below the mouse.
  6. This should work fine.
Update us again if the above does not work?

Thank you for taking time to read this.

Jan 07, 2009 | HP Computers & Internet

3 Answers

Microsoft Wireless Notebook Optical Mouse Model 1023


Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.

Aug 19, 2008 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

New mouse, still has problems


Some mice eat batteries like they are nothing. I myself have a logitec wireless mouse and i must replace the batteries every two weeks. I would suggest getting another mouse.

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