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Window error recovery tells me that it could be caused by hardware or software changes of which i have not done. i have the option to start windows normally but it returns to the error above, if i choose the repair option it returns to the error screed too.

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Hello and Welcome to FixYa,

Seems like you are having a boot issue on your computer. One of the things that you can try is to boot in safe mode and see if you can clear up startup items. Here's How :

  1. Shut the computer down
  2. Boot to safe mode by tapping on "F8" key as soon as you turn on your computer
  3. Choose "Safe mode only" and wait till it completely boot
  4. Click on start and click "run"
  5. Type "msconfig" and hit "Ok" - a window should pop up.
  6. Find and Click on "startup" tab and uncheck everything
  7. Hit "Apply" and choose to restart the computer
If the above steps cannot be completed or did not resolve the problem, then the Operating system has to be fully reinstalled. You can visit Acer's support site for more information on how to fully reinstall your operating system. I have to warn you that doing this will erase all information/data stored in your hard drive :

Acer Support

Thank you for using FixYa.

Posted on Mar 12, 2011

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6ya6ya
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Posted on Jan 02, 2017

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