Question about Kenmore Side by Side Refrigerator

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Compressor is running but temp. is not below 29 degrees freezer and 59 degrees refrigerator. condenser coil is a little dirty not bad. suction line feels cool discharge line is hot.

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Hi and welcome to FixYa, I am Kelly
Sounds like you checked the big things... reach in the back of the freezer compartment and press against the evaporator access cover. Your feeling for a block of ice over the evaporator coils. If your sure that the evaporator coils are not blocked then test the door switch... make sure the light goes OFF and the evaporator fan goes ON when the door / light switch plunger is depressed. If you have in door water and ice you can also test the switch for operation by holding the door / light switch plunger depressed and filling a glass with water. If that does not work either with the plunger depressed then the door switch is bad. I did not see you comment about the condenser fan.... If it is not running or working properly the chassis will be VERY warm to HOT on the face of the chassis where the door gaskets mate to the chassis. Dirty condenser coils will also cause the very warm to HOT front of chassis condition.
Still can't find anything wrong:
- Do a manual defrost: Unit unplugged with an external fan directed into the freezer compartment with the contents removed for 2 hours. (Yes makes a mess)
- Return the unit to normal service after your manual defrost session
- Check initial temps making sure that they return to normal in 8 hours. .
- After 3 days watch temps to see if they are again rising. If they are rising you most likely have an automatic defrost problem that can be caused by the defrost heating element, defrost control or possibly the bi-metal defrost thermostat that is open above 60 Deg F and closed below 60 F.

These are the basics... without a model number my response was generic. With a model number depending on your response there might be other things to check.

Thanks for choosing FixYa,
Kelly

Posted on Mar 12, 2011

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1 Answer

Why is freezer/Frig at 51/59 degrees with both fans running?


Good Morning Friend,

I understand your Frigidaire refrigerator, model# FRT18G6JB6, is not cooling well. I also see that you have checked the gaskets, cleaned the condenser coil, and manually defrosted your refrigerator. I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your appliance and determine why it is not cooling. Hope this is helpful,

-Best Regards-
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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

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Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

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Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


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Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

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Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then checkout the last two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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