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My lens barrel is stuck and the screen askes me to turn camera on and off again. I do this but the steps keep repeating?

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What you probably have going on here is a "lens error"

A lens error can be caused by physical damage to the mechanism that controls the lens, or debris that is interfering with the operation of the lens.

This article may be able to help you with a "do it yourself" solution.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

In the event that your problem is due to physical damage and not just dirt or debris, you will need to take it to a local camera repair shop for troubleshooting-- though with most consumer digital cameras, labor and parts cost of a repair can easily exceed the value of the camera.

Posted on Mar 12, 2011

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Camera repair shop in Panaman City, FL 32408 The


Hi,

There could be several reasons for the lens stuck out. Try the steps below and check if they can fix it.
However following the steps below may worse or cause more damage to your camera.

I had this same issue, the lens was stuck out. I pushed the lens gently left, right, up, down and pushed the zoom button and eventually the zoom worked and pulled the lens in and now it functions as normal. Good luck!

Step 2.

I'm a completely a-technical guy, but without anything to lose I opened it up (4 screws, 1 of 'em next to the batteries).

Inside, I lifted the black hatch on the bottom left of the lens. (2 screws). There are 6 (white) cogs of different sizes underneath, which connect to the main (black) cog which extends the lens. Under the white cogs is the motor for the lens, but unless you get absolutely no buzzing or anything when turning the camera on (which would mean your motor is toast) you don't need to go there.

I made a schematic drawing before taking out all the little cogs and sprockets and whatnots. I cleaned them one by one with a needle and put them back using tweezers. I tested it by pushing the main (black) cog with the needle, clockwise, and pulling out the lens manually. It came all the way out, whereas before it didn't, so I closed it back up, and it was fixed!

If the above steps does not fix, follow the below steps.

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some obvious potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #6a: This is a variation of Fix #6, and should be tried if the lens barrels appears straight (not crooked). In other words, try this if there's no obvious mechanical damage to the lens barrels that's causing the problem. With the lens pointed down, try "gently" tapping around the lens barrels with a small item such as a pencil or a teaspoon. The idea is to try to dislodge any sand particles that may be jamming the lens barrel stuck. Simultaneously try turning the camera on and off as you're doing this.
Fix #7: The most extreme of the fixes. You especially might consider this if the lens barrel appears obviously damaged, bent, or crooked such as from a fall. Try forcing the lens. More people have reported success with this method than with any of the other methods (see the polls in the right column). HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.


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Dec 07, 2010 | Sony Cyber-Shot DSC-S90 Digital Camera

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When turning on and off canon powershot a480 lens gets stuck and when turing off asks for reset camera how do i do this


Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Oct 09, 2010 | Canon PowerShot A480 Digital Camera

1 Answer

The lens cover does not open or close completely. just started happening. the camera is 2 years old and the battery is fully charged


A stuck lens cover is a fairly common problem, but it is normally easy to fix. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible. 2) Slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there. 3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. Repeat the above three steps several times. If repeated tries don't work (keeping in mind that it usually does), it then may be necessary to open the lens barrel to access the lens cover mechanism.

You can open the lens barrel up to fiix the covers, but only as a very last resort. The above procedures normally work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty).

Oct 26, 2009 | Cameras

2 Answers

The lens cover on my Canon Power Shot A530 will not close completely. The camera still works fine, but I am concerned about damage to the lens. Is this fixable?


A stuck lens cover is a fairly common problem, but it is normally easy to fix. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible. 2) Slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there. 3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. Repeat the above three steps several times. If repeated tries don't work (keeping in mind that it usually does), it then may be necessary to open the lens barrel to access the lens cover mechanism.

You can open the lens barrel up to fiix the covers, but only as a very last resort. The above procedures normally work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty).

Oct 13, 2009 | Canon PowerShot A530 Digital Camera

1 Answer

Lens protective cover won't close after I dropped it.


A stuck lens cover is a fairly common problem, but it is normally easy to fix. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible. 2) Slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there. 3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. Repeat the above three steps several times. If repeated tries don't work (keeping in mind that it usually does), it then may be necessary to open the lens barrel to access the lens cover mechanism.

You can open the lens barrel up to fiix the covers, but only as a very last resort. The above procedures normally work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

Jun 30, 2009 | Canon PowerShot S410 / IXUS 430 Digital...

1 Answer

Lens cover won't close and there is internal dust


A stuck lens cover is a fairly common problem, but it is normally easy to fix. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible. 2) Gently slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there. 3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. Repeat the above three steps several times. If repeated tries don't work (keeping in mind that it usually does), it then may be necessary to open the lens barrel to access the lens cover mechanism.

You can open the lens barrel up to fiix the covers, but only as a very last resort. The above procedures normally work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

Apr 16, 2009 | Canon PowerShot A560 Digital Camera

1 Answer

My digital Sony camera fell down Lens got stuck


if ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact with the battery
.... sometimes there cud be dust or sand particles in the lens retraction passage... blow out air in those places..... this cud help a great deal.... I was able to fix a similar problem by wiggling the outermost part of the lens.as its trying to go in....
also try Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
if that doest help
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time.
if that doesnt help

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.



Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.


regards
iversh

Jan 08, 2009 | Kodak EasyShare M863 Digital Camera

1 Answer

My panasonic DMC-TZ15 is stuck on open and the camera will not turn on or off.


Hi,

Try a new set of batteries for your camera and try to switch it on.
If that doesn't help then try these,

A stuck automatic lens cover may be your problem, but it is normally easy to fix.
Try these:

1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible.

2) Slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there.

3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off.But this step may not be a option since your camera is in a dead state.

Repeat the above steps several times. If repeated tries don't work (keeping in mind that it usually does),
it then may be necessary to open the lens barrel to access the lens cover mechanism.

But if you still got the warranty , you better leave this repair work to the panasonic service center.
Refer to this site for support.
www2.panasonic.com/consumer-electronics/support/Supplies-Accessories/Cameras-Camcorders/Digital-Camera-Accessories.75681


This is just initial help, tell me how things turned up, so that i can follow you up,
Waiting for your comments.
Hope my info helps you,
Thanx for using fixya,

Sep 30, 2008 | Panasonic Cameras

1 Answer

Lense will not close properly


A stuck lens cover is a fairly common problem, but it is normally easy to fix. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible. 2) Slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there. 3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. Repeat the above three steps several times. If repeated tries don't work (keeping in mind that it usually does), it then may be necessary to open the lens barrel to access the lens cover mechanism.

You can open the lens barrel up to fiix the covers, but only as a very last resort. The above procedures normally work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

Apr 25, 2008 | Canon PowerShot A70 Digital Camera

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