Question about Washing Machines

2 Answers

I think the door lock on my Samsung smart B12455 washing machine has broken. Can I manually unlock the door?

Posted by on

  • rozannehesle Mar 12, 2011

    Its dont think it is the electronic latch, that did unlock, it is the lever that you pull to release open the door, that seems to be broken.



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Washing Mach... Master
  • 19,396 Answers


First try removing water. The security mechanism will prevent door from opening if there is water inside the machine.
To remove water, disconnect power and access the drain pump filter. This is located in front of the machine at the base. There should be a trim or an access door on one side. The filter behind the door has a round shaped screw cap. Open the cap and collect water using containers.

There are two access points to the door latch from behind.

First check if there is a security opening from the filter access. Many appliances have a tab or a string that can be pulled accessible from the filter access located in the front lower side of the machine. Be careful not to cut your arm while trying to access the unlock.

If there is no string or tab in there, then the latch is accessed from the top. The job is done removing top panel, then opening control panel enough to stick arm inside and reach the lock from behind the door.
In this case the job must be done by a person with repair experience.

Start removing water and check if this help. If the latch is really broken, see if there is emergency lock behind the pump access. If there is no access from there, then the top must be disassembled to reach the door latch.



Posted on Mar 12, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 12,061 Answers

Yes well NO one cannot open the electronic latch unfortunately.
This is one of those bad problems where unfortunately you must call a service tech, he has the special knowledge and tools to rectify your problem. If worried always ask for a "Quote" for the repairs before allowing any repair work to be undertaken, this way you can be appraised as to costings before you start. It shouldn't be a too expensive of a task though.

Posted on Mar 12, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Handle broke off

How to open a washing machine door that won't ... - YouTube

? 3:57
Aug 22, 2013 - Uploaded by
1 The washing machine door handle may have broken. ... 3 The electronic door lock called an interlock ...

Opening a locked washing machine door - YouTube

? 1:30
Feb 25, 2012 - Uploaded by ScottStorm1
How to open a locked washing machine door when the handle / catch is ... How to fix a washing machine door ...

How to open a broken washing machine door. - YouTube

? 0:25
Feb 26, 2013 - Uploaded by Kim Degerth
How to open a broken washing machine door. .... How awashing machine door lock works, how to test ...

How to Fix Washer With A Lid Or Door That Won't Op

Oct 07, 2015 | Splendide 2100 Vented Washer-Dryer

1 Answer

The washer is telling me the door will not unlock but it dose

Sounds like the door lock has failed and needs to be replaced. I have attached a link so you can buy the part. DC64 00519B DOOR LOCK

Sep 08, 2015 | Samsung WF448AAP Front Load Washer

1 Answer

Samsung wash machine B12455 and it keeps blowing house fuse when i shut door and press start?

There is definatley a short in the main power section of the main controller unit. Usually this can be a surge protector or a possible short in the rectifier or a major SMPS power failure.
Unless the panel is removed this cannot be confirmed and so take precaution to test the panel for short in the main line circuit.

Jul 25, 2012 | Samsung Washing Machines

1 Answer

Hi my LG WD-14311RD washing machine refuses to unlock. Cannot open the door,just remains locked.

My model no is LG WD-14331 AD the door just remains locked cant open i think the handle inside plastic hv broken how to solve can u send some one come to repair or .
BR Chow

Jul 29, 2011 | LG WD14311RD Front Load Washer / Dryer

1 Answer

I notice F22 error message on washer. Door seems to be jammed and will not unlock

This is a door lock failure code and it means the door lock is broken or just failed to unlock. Click on the links below for the detailed instructions for manually unlocking the door and replacing the door lock and switch assembly if it has indeed failed.

Manual Door Unlocking of Whirlpool Duet and Kenmore Elite front-Load Washing Machines

Replacing the Door Lock and Switch Assembly on Whirlpool Duet and Kenmore Elite front-Load Washing Machines

Mar 12, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

How do I manually unlock my samsung smart B12455 washing machine. I think the door lock is broken

Child lock on n all the lights are on n it keeps beppen n door will not open can u help me please

Mar 12, 2011 | Samsung B1245 Front Load Washer

1 Answer

Having trouble with my whirlpool cabrio . . . showing "DU" . . .

The F30 error code (dU) will flash when the dispenser motor cannot be driven to its proper position.

Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.

Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure

If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....

Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:

Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5

If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.

5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.

Thanks for using FixYa!

Jan 07, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

My samsung washing machine indicates the door is open yet its closed whats wrong

the door switch is broken or a wire has come off take the switch unit out and check its connected then check it to see that its working if you dont know how to take it to a service shop they should test it for free and tell you if it needs to be replaced then you can order one from your nearest samsung auth repairer.

hope this helps

merry christmas

please rember to rate this advice thanks

Dec 07, 2010 | Samsung WF337AA Front Load Washer

1 Answer

Kenmore Elite Smart Wash Q Pack/Door will not lock/to start

The Tab that locks the door or click you would say is either broken or the door is out of alignment... might have to remove the tab and purchase and install a new one

Sep 18, 2009 | Washing Machines

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

158 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers


Level 3 Expert

76630 Answers

Brad Brown

Level 3 Expert

15941 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides