Question about Kirby Ultimate G Bagged Upright Vacuum

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Kirby does not work will not turn on, still under warranty although i was told it had a 50 year warranty now i read it's only 3 years for $3800 i expected more. Who can i call regarding this

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There's a "life-time" warranty on the metal body, but you still have to pay to get it refurbished. The actual warranty is only three years limited. You can take to any reputable vacuum repair shop to check the cause, and even let them fix it.


There is a troubleshooting guide at the following site you can check. The part about it not working states:
"

http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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Kirby Sentria 2 burning smell (not belt)


Actually it can. If the machine has a defect but the good news is that is has a 3 year warranty. Take it to a Kirby authorized repair shop not a vac and sew and they will fix it right up....I am a factory authorized service tech for the Kirby co.

Dec 16, 2013 | Kirby Generation 3 Bagged Upright Vacuum

1 Answer

When w bouth the kirby we were told that it was grenit for life


You were misinformed. When buying a new machine, whether vacuum, refrigerator, or car, always read the warranty before purchasing. It's generally found in the owner's manual. No additional guarantee made by the seller is valid. The salesman may have misunderstood based on what he had been taught up to the point, or just saying what his boss told him to. This is a common occurrence with Kirby.
The guarantee is that if you send it to the company, it will be totally refurbished so it's like new. Of course, you have to pay for this, but not as much as a new Kirby would cost.
The actual guarantee/warranty can be seen by clicking on the link below. It's generally three years, and doesn't cover normal wear and tear.

http://discountkirbyvacuum.com/kirby-vacuum/kirby-vacuum-warranties/

Mar 29, 2011 | Kirby Vacuums

1 Answer

Can you give me a list of Kirby vacs models & the year they were released so that I know how old they are?


1935 KIRBY Model R*
19?? KIRBY Model 2R
19?? KIRBY Model 3R
19?? KIRBY Model 4R
19?? KIRBY Model C
1939 KIRBY Model 2C
19?? KIRBY Model 3C
19?? KIRBY Model 4C
Model 505 - 1945
Model 508 - 1948
Model 509 - 1949
Model 510 - 1950
Model 511 - 1951
Model 512 - 1952
Model 513 - 1953
Model 514 - 1954
Model 515 - 1955
Model 516 - 1956
Model 517 - 1957
Model 518 - 1958
Model 519 – 1959
Model 560 - 1960
Model 561 - 1961
Model 562 - 1962
1963/64 Sanitronic VII (Sirocco)
1965-67 Dual Sanitronic 50 (Sirocco)
1967-70 Dual Sanitronic 80 (Avocado green)
1967-70 Dual Sanitronic 80 (Avocado green)
1970-73 Classic 1CR (Medium brown, gold bag)
1973-76 Classic Omega 1CB (Dark brown, dark brown pinstriped bag)
1976-79 Classic III 2CB (Candy-apple red, plaid bag)
1979-81 Tradition (Dark blue; intro of paper bag)
1981-84 Heritage (Gray/orange)
1984-89 Heritage II Legend (Charcoal/gray/red)
1989-90 Legend II (Dark rose-pink)
1990-93 Generation 3 (Alabaster)
1993-96 Generation 4 (Medium gray)
1996-99 Generation 5 (Maroon)
1999-01 Generation 6 (Black/Yellow)
2002-05 Kirby Ultimate G
2005-06 Kirby Ultimate G Diamond

http://www.vacuumwizard.com/history-of-kirby-vacuum-cleaners.html

Sep 12, 2010 | Kirby Generation 3 Bagged Upright Vacuum

1 Answer

G-5 Kirby self-propel works intermitently. The handle must be jiggled until it engages forward. The same for reverse. Once underway it will continue indefinitely until the need to change direction. Jiggle...


sounds like a loose wire, the wire is connected to the handle, you may be able to fix this yourself but be careful you can void the warranty by doing it your self. (most people make the problem worse) remember your kirby has a lifetime warranty (limited) the first 3 years anything and everything, after that for 175 dollars you can send it in and get it rebuilt to the newest model no matter how old it is as long as the person is still alive that signed the warranty card.

hope that helped.
rob

Jun 10, 2009 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

I need a kirby repairman located in Mississippi. I live in Grenada, Mississippi.


how old is your kirby, it has a 3 year anything and everything warranty...after that, it has a lifetime anything goes, limited warranty, which means you mail it back to the factory or bring it to a kirby dealer and for 175. you get a brand new kirby, and it will be the latest model out. Kirby dealer's are hard to find since they only do in home sales, but your paper work, should have the 1 800 number, and you can ask them about delivery, mail in, and other options. hope this helps.

Mar 03, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Kirby


http://geeksquad.fixya.com/ThreadView.aspx?prdid=11560&thid=798201
Kirby
Posted by ronholliehaw on July 17, 2008
Hello, I have a Generation 3 Kirby- it was working - I turned it off & it will not turn on again - is there a safety switch /reset button or did the on/off switch go out - I have had it 15 years & replaced the switch 1 time - Thanks
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The chances are it is the safety switch 1st and the foot switch 2nd. The safety switch is in the front of the fan housing of witch the bell housing hooks into. Both are about the same price plus labor. So feel free to do it yourself or to contact your local vacuum cleaner dealer in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://kirby.com/
Customer Service – U. S. & Canada
1-800-494-8586
Hours 8:00 am to 5:00 pm (EST)
Mail To: Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.


Jul 17, 2008 | Kirby Generation 3 Bagged Upright Vacuum

2 Answers

Kirby heritage II vacuumn doesn't pick up much. have taken it in for repair a couple of times at a substantial and after a about a year same problem again. Have checked connections, cleaned out. please...


Is the brush roll turning like it should under load? They stretch after a short use and you could probably change bets 2 or 3 times a year. When the brush isn't working right, then things don't get picked up.

Jun 22, 2008 | Kirby Vacuums

3 Answers

Vibrating and noisy Kirby


Power off the vacuum.

Unplug the power cord from the wall.

Remove the head or hose attachment.

Look at the fan and make sure all the fins on the fan are there.

If part of one or more is missing it will cause the fan to wobble and shake.

Oct 18, 2007 | Kirby G4 Bagged Upright Vacuum

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