Question about Zojirushi Supreme Air Pot Electric Kettle

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Where can I get a replacement gasket for the lid on my Zojirushi Air Pot Model #CWCC-B22

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Replacement parts may be ordered from our online Zojirushi Parts Store or by calling the Customer Service Department at 800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST.

Make sure you have your model number ready when calling.

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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The water and coffee grinds sits in the filter, does not drip into the pot


Most modern coffee pots have a feature in them to keep you from spilling coffee all over the place when you want to take a cup of coffee before they finish brewing. It sounds like you are having some issues with yours.

Basically, the way they work is that there is some sort of gasket (rubber disk) that has a lever/spring mechanism that plugs the way out of the filter basket when there isn't a coffee pot under the filter basket. They are designed so that the lid of the coffee pot pushes up on part of the mechanism and forcing the little gasket open. (You can generally figure it out pretty easily by fiddling with it.) It sounds like you may not be assembling the lid on the pot completely (this model has a lid where the dome sticks up) or may be missing the lid all together. It's also possible that a piece of packing material may be clogging this or the gasket could be stuck shut, maybe with dried coffee.

One sign that the assembly is working properly is there is just a little bit of resistance (not very noticable) when you first start putting to pot in place and it makes a clicking/thunking noise when the pot fully seats.

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