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I have a Samsung ductless mini split system model AQV12JA. After a recent power outage the unit will not restart. The yellow diagnostic LED is flashing in the outdoor unit which indicates an error code of "capacity mismatch". From what I have found on other websites it appears that this is a known issue with Samsung units and that you must re-enter the option code using the remote control to reset the unit. My manual lists the option code as 09 C7 77 17 F2 5D. Unfortunately the same manual which includes instructions for my remote control gives instructions to enter only 10 segments (digits). And the instructions given don't seem to match the remote either, because after entering the segments when I get to the validation step the remote is showing zeros. I guess what I'm trying to say is that the instructions given in the service manual that came with the unit do not match the remote that came with the unit. My remote has two part numbers marked on it DB93-03012N and ARH-1409. If someone can tell me the proper method to enter in the option code for the AQV12JA using this remote I would be very grateful. Thanks!

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  • bckickass02
    bckickass02 Jul 23, 2012

    The correct code is 9C 77 77 F2 5D, after entering the 10 digits codes, push 3-5 times power button on the remote onto the unit direction. Remove the batteries and reinsert again . :)

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Since you may not receive a specific answer to this problem, I will offer some advice that may help.
You really need to get Samsung to rectify this issue. Oftentimes, there are mistakes or poorly written manuals, which required you either to figure it out by trial and error, or having Samsung clarify.
Here's Samsung's support site:
http://www.google.com/#hl=en&sugexp=ldymls&xhr=t&q=samsung+support&cp=10&pf=p&sclient=psy&site=&source=hp&aq=0&aqi=&aql=&oq=samsung+sup&pbx=1&bav=on.2,or.r_gc.r_pw.&fp=1ababa747787e995
Good luck, and hope this helps.


Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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