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JUST BOUGHT LAPTOP ON 2/22/11 AND TODAY THE SCREEN IS BLACK - G62-407DX AN HP WAS WAITING FOR FARMVILLE TO UPLOAD AND THEN NOTHING.STILL SOUNDS LIKE IT IS RUNNING WHEN SHUT.WHAT COULD THIS BE?

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Hold down the power button until the laptop turns off. Wait 5 seconds and turn it on again. Do you see the slash screen as it powers up? Hopefully it will boot into the OS. If it's black the whole time, the video card may be dead. But if you do see a splash screen and it goes black after booting into the OS, you may have caught an infection. Try to boot into safe mode w/ networking and downloading scans to remove a possible infection. I use 3 scanners to remove infections. If the 3 do not clear it, the OS is hosed and needs to be wiped and reloaded. 3 scans: Combofix, SuperAntispyware and Malwarebytes. Good luck.

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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Hi. I have hp 6735s laptop and when I move him screen suddenly go black or in rare case white and I need to hold power button to shut down and when I turn him on everything is normal until I move him again...


Hi,

When you say you move him, do you mean lifting the unit and moving to another location or just moving the lid (changing angle of the lid/lcd)?

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Try booting into safe mode by pressing F8 while the computer starts up.
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Good luck and thanks for choosing FixYa!!

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Please have a look at this article and consider updating the BIOS: click here

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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