Question about Brother MFC790CWG1 / MFC790CG1 Printer

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MFC 790CW can't cancel my print request - Brother MFC790CWG1 / MFC790CG1 Printer

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This is a Very Common Problem.

Two Ways... The first is easiest, but doesn't always work:

  1. Reboot Computer and Reboot Computer (works sometimes) Windows has had this quirk for as long as I can remember.
If that didn't work, try this each item within
  1. , then Right Click , Click .
  2. In left column Click , Click
  3. In right column Scroll to/Double Click , Click
  4. Since you didn't tell me your Operating System Follow This Route
  5. Open Internet Explorer aned type this: C:\Windows\system32\spool\PRINTERS (DO NOT type it into the IE window you are reading this in; either open a new tab or new IE window)
  6. Highlight print job you want to remove (or after Highlighting one of them) to select all, then to delete.
  7. Repeat

Posted on Mar 11, 2011


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Posted on Jan 02, 2017


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I have a all in one color LC61 printer, do all colors have to be filled to print blk only?

Greyscale is color not black only.
You can print in black and it will look grayscale only darker, printers are a pain to work with after a year has gone by, I can expect almost a half hour to print something with my $400 epson because one of the colors is out even though I never printed in the last year a colored page. I take the color cartirges out and they are empty, but I only print a page 2-3 times a year. I use the scanner all the time. Brother and epson have their print heads in the printer not the cartridge so make sure your inks are always have something in it or it will be miricle for the printer to last more than a year. Check colors every other week. One Epson printer only lasted 3 months because I never used it(print head dried up). Never use the set up with tubes running outside printer to small tanks of ink if you only use it occationally.

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Brother MFC prints blank pages

Try disconnecting power completely, not just turning off. Wait a few minutes and reconnect to power

Also, your print queue may be full with failed attempts at printing. The printer becomes confused and does not know what to print next. You should be able to flush the queue at the computer, but the complete disconnect and reconnect may accomplish this

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I installed new ink in my MFC-790CW but the printer prints blank

on the printer then go to menu then by pressing the up & down arrow select the cleaning then press ok cleaning will start after that it will ask to print sample page press start either black or color then check if the color that appear after printing is complete if not try cleaning again follow the instruction on the lcd that appear

Aug 07, 2011 | Brother MFC790cw All-In-One InkJet Printer

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I have a MFC 790CW and connected using wireless to a MacPro 15 in 2,8 GHZ Intel Core 2 Duo and frequently get a disconnection from the printer or can't find the printer message. I'm using OSX 10.6.6. Have...

Even though the connection network is wireless, there might be some necessary connections which are needed to setup wireless connection with the printer. You have to check that, the router is getting the power supply. You would also make sure that Brother MFC printer is connected firmly in the power plug and is on. If there are any sort of loose connections these devices would not work and would cause troubles in setting up the wireless network.

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Brother MFC-790CW Printer is not receiving any data from laptop. just gives a filed to print error. On a wireless network, reset router, reset up wireless connection on printer, still nothing. no printer...

this printer uses a 3rd party program to print over the network. try reinstalling the CD software. This will fix it. The problem is that the printer gets lost on the newtork if the router reassisgns it a new IP, other than that it expects. Routers may do this upon resetting. You can reserve the ip address in the router settings, and make it static in the printer, but that is more work. If you can USB print to the printer, this is all that is wrong.

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Brother Fax MFC 790CW. Loaded the USB cable from fax machine to my computer and start with it would print from the computer though now it keeps saying offline all the time and even though when I right...

Hi there Jenny, are you using Vista with this printer? If yes, you can to the following:

1. Click the Vista Start button, and go to Control Panel
2. Click Hardware and Sound.
3. Under Printers, c
lick Change default printer.
4. Right click on the printer icon, select Run as administrator, and then click on Properties.
If the User Account Control prompt is displayed, click Continue.
Click on the Ports tab.
Click Configure Port associated to your Brother MFC790c
8. Change the Protocol to Raw.
9. Then click OK.

Restart the printer and try again.

If this does not work, please let me know so that I can suggest other solutions. Goodluck!

Oct 25, 2009 | Brother Office Equipment & Supplies

1 Answer

MFC 790cw will not print in black.


Your issue with the black ink only is because the print head my be dried up. Witch me that the ink cant flow to the "paper" fast enough. So by time to rollers eject the paper, the ink cant print on the paper. I had the same problem with my Kodak EasyShare 5300 All-In-One. So I contacted Kodak and they are sending me a new one. Try doing the same. Contact your manufacture and ask them..... :)

Much Regards,


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