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If you have the Sport or Explorer model, then if you stand the folded chassis upright, so that the handle is touching/near the floor, and front wheel facing away from you, on the right hand side (the joint where the chassis folds) there is a light grey button which you press in, then pull the front wheel outward and lift the handle bar up, this should get the chassis open. Ensure that the chassis makes an auible 'click' when opened, that way you know it's up properly.
The Vibe is very fussy to fold and has driven me up the wall on a few occaisions. To get it to lock when folded, the handlebar must be in the fully raised position - I think that is the secret. (The basket should also empty - we keep the raincover in there and it can obstruct when folding.) As for going round in circles, perhaps check that both rear wheels are inflated to the same pressure - but there's no doubt that the front wheel has a mind of its own, particularly at slow speeds or when starting off. Hope this is of some help.
When folding the Vibe some important things to remember are that the handlebar must be in the most upright position (perpendicular to the ground), nothing can be below the rear axle level (ie. lift the basket up above this) and the front single wheel should have the side with the attachment bar on the outside.
The fold locks will not engage if everything is not in the correct position. If everything is in the correct position the fold locks will easily engage/disengage. If everything is NOT in the correct position the fold locks will not engage and should not be forced.
Folding:
Put handle bar in upright position.
Undo the side lock clips. Then you lift the red lever on the side to start the fold. Fold so that the pram front wheel and handle come together.
As the pram folds ensure basket is above rear axle and the front wheel has the attachment bar on the outside.
When the pram is fully folded you can fold the side lock clips back in place.
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