Question about Apple iPhone Smartphone

1 Answer

My phone wont switch from the apple screen its frozen and wont hold a chrge, ive replaced the battery and still no change when plugged in it shows the apple sign and flicks off every 20 seconds or so and returns to the apple screen help

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 28 Answers

Hi, this sounds like it's not as much of a charging problem as it is a software problem.
This sort of situation can happen when the software on your phone becomes corrupted. The phone will try to reboot over and over like what you're describing.
The only way to fix this problem is to do a complete restore from Apple. First, connect your phone via USB to the computer you regularly sync it with and then start iTunes. Next, place your phone in front of you. You'll need to put your phone in safe mode (also called DFU mode) to do a successful restore.
To do this: 1.] Hold down the sleep button for exactly five seconds. 2.] While continuing to hold the sleep button, take another finger and hold down the home button (the one below your screen) for ten seconds. 3.] While continuing to hold the home button, let go of the sleep button and continue holding the home button for another ten seconds.
iTunes should automatically detect that your phone has gone into DFU mode and will then request to do a full restore.
Good luck!

Posted on Mar 12, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4 Answers

Iphone 3gs wont charge, wont switch on, not showing on itunes! just dead


The only thing you can do with this issue is :

Hold the sleep /wake button and the home button at the same time for 2 full minutes

if you see a white apple appear- your good - just charge for 4 hours you should be fine

if the iphone still dose not turn on then - it need service

https://selfsolve.apple.com/GetWarranty.do

Apr 18, 2010 | Apple iPhone Smartphone

1 Answer

My ds lite battery wont hold chrge, can play for


use the charger so it can be green and then you can play longer

Nov 07, 2009 | Nintendo DS Lite Console

1 Answer

I phone Frozen or F'd?


try removing the battery,for 30 seconds , then replace , as u switch the fone on, plug it into the charger, this may help to re-boot your fone....

Jul 26, 2009 | Apple iPhone Smartphone

1 Answer

Iphone fell, now has alternating frozen screens


do as i say i think it will work ........... Step 1. Turn off your iPhone.
Step 2. Hold down the power and home button.
Step 3. When you see the Apple logo, release the power button but continue holding the home button down.
Step 4. Open iTunes and wait for it to tell you that its in restore mode.

Apr 09, 2009 | Apple iPhone Smartphone

1 Answer

The screen of my Ipod Nano is frozen and shows only battery symbol. It wont get connected to the PC. And doesn't operate it's functions. And doesn't shut down.


Turn on hold, then turn it back off, then hold menu and the middle button down until the screen shows the apple symbol. Trust me, this happened to my old 3rd gen nano, found the soultion on apple's support pages somewhere.

Feb 07, 2009 | Apple iPod nano

2 Answers

Frozen phone wont change screens


hard reset, hold home button and sleep/wake button till see apple logo then release

Feb 05, 2009 | Apple iPhone Smartphone

1 Answer

Frozen Apple Logo


if itunes recognizes the phone use the restore option if not you need to perform a force recovery mode. to do this hold power and home screen buttons until the screen resets when it does keep holding the home screen button and plug in the phone to the computer after a few seconds itunes should see a phone in recovery mode and force you to do a restore. if that does not work you might have a hardware problem and will need to go to a store.

Jan 24, 2009 | Apple iPhone Smartphone

1 Answer

Frozen screen


you should hit the reset button and that should do the trick and always make sure it's charged

Sep 13, 2008 | Sony NWZ-S616FRED Digital Media Player

1 Answer

Apple iPod nano Third Gen... Problem


Is that a real ipod? hourglass.. it sound fake to me.

May 30, 2008 | Apple iPod nano 3rd Generation

1 Answer

Low Battery


well im not sure because im not an expert but let me tell you ive had a big experience with ipod problems ive had it lock ive had it freeze ive had it not turn on so i tried to chrge but i had to hold down play and the middle button and i even had it sticky form chocolate melt on it but #1 make sure you have it properly put in and make sure its not locked like mine um if it is hold down the play and midddle button till somethign happens like a dark apple shows up if that doesnt work your best hope is to bring it into best buy or something

Apr 26, 2008 | Apple iPod nano

Not finding what you are looking for?
Apple iPhone Smartphone Logo

36 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Lesley Cameron
Lesley Cameron

Level 3 Expert

371 Answers

Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...