Question about Franke Coffee Makers & Espresso Machines

# Evolution 2 step poor crema, shots too big

My shots are about 1.3 oz and I have little crema. What should i do to fix it

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What bean type are you using? Do you have you own bean grinder? You should try diffrent settings on your grider. I think you should use a more fine grinding setting. It should take around 25sec for the espresso to flow.

Posted on Aug 02, 2008

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
Goodluck!

Posted on Jan 02, 2017

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### Dispenses very little CREMA. Is there something to adjust?

Rule of thumb - espresso machines deliver a shot of coffee in 25 to 35 seconds.

If there is no crema and the coffee comes faster:
1. There is not enough coffee in the portafilter (7 grams per shot).
2. The coffee is not tamped enough (about 30 lb pressure on the tanmper handle).
3. The grind is too coarse.
If the above does not "fix" the crema problem, post again and include make and model of the machine and type of portafilter.

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### UNABLE TO GET GOOD CREMA ON TOP OF COFFEE:

It could be. Your grind should determine the amount of time that it takes the shot to pour. Standard is 18 - 30 seconds. I prefer 25. If it only takes 10 sec, your crema will be weak.
Are your beans fresh? Older beans produce less crema. By old, I mean more than a month if properly stored.
What is the temperature of you shots? The water coming out of the head should be about 195 F which makes the shots roughly 170-185. If it's too cold, you'll get worse crema. It's also possible to have mostly steam in contact with the grounds which will give the same results. Both indicate other problems.
Make sure your group head screen isn't clogged. And make sure everything is very clean, especially inside the handle (under the grounds basket - just pop it out with a screwdriver). Good luck!

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