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Since the day the refrigerator was installed, it has not made ice. The water dispenser works fine. Sears service contractor replaced the ice maker and the motherboard. Still no luck. Any ideas?

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There is a separate valve for the ice maker that allows the water to be dispensed into the ice maker,check to make sure that is working and that there is water getting to the valve. Thanks and good luck.

Posted on Mar 11, 2011

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I have just purchased a Samsung 636L Refrigerator and my icemaker doesn't seem to work. Help please.


Hello Roseanna;
My name is Peter. I am a retired field service refrigeration technician.
I require the complete model number to see what you have. The model number is on the wall in the fresh food (refrigerator section)
First, if you have just purchased this unit is it is under warrantee, where a service technician will come to your home at no charge and fix the problem.
I am going to take a guess, having serviced Samsung refrigerators for years, the type icemaker that you have. I believe you may have a ice maker in a small compartment.
Usually a ice maker will start after the temperature is above 40 degrees F. If this is the ice maker I think it is; in the front of the ice maker, on the bottom, there is a small red square button. This is the ice maker cycle button.
Push the cycle button and listen to hear the water fill the icemaker. Hopefully, the installers had just never done this.
Do you have a water dispenser? Is the water dispensing?
If you do not have a water dispenser, then perhaps the installers either did not connect the water line nor turned the water valve to open.
If the ice maker does not cycle, and the water supply is open, chances are you have a bad ice maker.
I have gone on service calls where the unit was delivered one day and I am there the every next day. On these service call I have found bad compressors, bad control boards, and yes - bad ice makers.

Oct 29, 2014 | Refrigerators

2 Answers

Ice maker kitchenaid super ba is not working . Chilled water dispenses but no water seems to enter ice maker.


Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

Dec 22, 2012 | KitchenAid Superba KSRG25FK Side by Side...

2 Answers

Kenmore side by side model #515541 01--replaced water filter -water dispenser works great but no water coming into ice maker - what could be problem? we purchased this used-is there something we have to do...


I had the same problem. Sometimes the tray overfills and freezes in the little line that fills the ice cube tray.

I solved the problem by taking an ice pick and clearing the ice from the end of that little waterline until the water started flowing again.

Feb 10, 2011 | Kenmore 57029 Side by Side Refrigerator

2 Answers

Kenmore side by side refrigerator Ice maker not working


Found out we still had a warranty/service contract on it. Contacted SEARs and I explained problem to technician. Scheduled house call is Friday.

Apr 14, 2009 | Kenmore Refrigerators

1 Answer

Replaced icemaker with new one but still not working


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs

Apr 01, 2009 | Kenmore 57029 Side by Side Refrigerator

1 Answer

My Jenn Air refrigerator ice maker quit working


My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

bjones03@comcast.net

Mar 25, 2009 | Jenn-Air JCD2389G Side by Side...

3 Answers

GE GSS25SGRE side by side water dispenser...


The same thing happened to me. If you pull the refrigerator out and remove the large silver panel, you will see the water lines on the left. The line going to the ice maker was fine, but the line going to the water dispenser was split. You may have the same issue.

Jan 30, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

3 Answers

Jenn Air JCD2389GES ice dispenser problem


You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.

Feb 24, 2008 | Jenn-Air JCD2295K Stainless Steel Side by...

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