Question about Kenmore 13742 / 13744 / 13749 Built-in Dishwasher

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Upper tray of Kenmore 13742 is not cleaning. Followed the Versastyle fix for rmussak on Mar 6,2009 to determine if chopper or motor needed replacing. Everything seems fine. What next?

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  • 43,501 Answers

Hi, I have an older dishwasher also and recently mywife also complained about it not cleaning right... so me being the man I amtried in vain to clean the things... Bought new spray arms online and installedthem in minutes...now the thing works like new... However I have also foundthat if the heating element goes bad then that also can mess things up bad...So I would buy new spray arms, and also check out the heating element to makesure it is working... Here is a tip that will help you with the onlinebuying...
Dishwasher SprayArms not Spinning

How to Buy ApplianceParts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The HeatingElement not Working

DishwasherMaintenance DishwasherResidue and Film on Dishes

heatman101

Asker's Testimonial "explanation very clear. will give it a go and see howsimple it was. thanks Ronnie " - ronnieshomes

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Posted on Jun 19, 2011

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Posted on Jan 02, 2017

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1 Answer

Dishwasher has no power, checked breaker and it is ok. Tub still has water in the bottom. Dishwasher was running and just shut off.


Hi
This issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. First make sure that the drain is not clogged and remove clogs if present. If no visible lint is present then remove the lower front access panel to check the drain filter and drain pump for any clogs, you'll need to clean the drain filter and drain pump completely. Also, check for any food pieces stuck near the pump impeller & clean the chopper assembly. Please note that dishwashers don't drain out the complete water such that heating element doesn't overheat. Hope this helps... Please post back for any further assistance.
Daniel

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Dishwasher spray arms don't spin & spray water


Check that the water pumped on arms has enough pressure.

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The pump is running, but the water is not flowing as you might expect. I believe the pump may have debri somewhere, and I would like to clean it out, but can not remove the lower arm. It has a flat...


Number 6 in the picture HERE is the chopper which is probably plugged with food and/or debris. The wing nut you desrcibe turns CLOCKWISE to release the spray arm.

Jan 13, 2011 | Kenmore 13742 / 13744 / 13749 Built-in...

1 Answer

Top tray of Kenmore Quietguard3 dishwasher not cleaning!


The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm and lower feed tube to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary (part # 8268383). If the motor gear is broken, replace the sump and motor assembly (part # 8535150). Remove any debris from the sump area in the process.
You don't have to shut the power off to the dishwasher because the door will be open, but if you feel more comfortable, do so.
Good luck!

Apr 03, 2009 | Whirlpool GU2400XTP Built-in Dishwasher

1 Answer

Dishwaher does not clean, upper rack


The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary (part # 8268383). If the motor gear is broken, replace the sump and motor assembly (part # 8535150). Remove any debris from the sump area in the process.
You don't have to shut the power off to the dishwasher because the door will be open, but if you feel more comfortable, do so.
Good luck!

Mar 13, 2009 | Whirlpool 24 in. DU1100XTP Built-in...

1 Answer

Hi I have a Kenmore model 13742k. The dishes in the upper tray are not getting cleaned. The upper spray arm is not circulating. I dissassembled the components from the base leading up to the spray arm...


The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary (part # 8268383). If the motor gear is broken, replace the sump and motor assembly (part # 8535150). Remove any debris from the sump area in the process.
You don't have to because the door will be open, but if you feel more comfortable shutting off the power to the dishwasher, do so.
Good luck!

Mar 06, 2009 | Kenmore 13742 / 13744 / 13749 Built-in...

1 Answer

The upper rack doesn't not appear to get all the dishes clean. Why does this happen?


The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary (part # 8268383). If the motor gear is broken, replace the sump and motor assembly (part # 8535150). Remove any debris from the sump area in the process.
You don't have to because the door will be open, but if you feel more comfortable shutting off the power to the dishwasher, do so.
Good luck!

Mar 05, 2009 | Whirlpool 24 in. GU3200XTPS Stainless...

1 Answer

The upper rack doesn't not appear to get all the dishes clean. Why does this happen?


The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary (part # 8268383). If the motor gear is broken, replace the sump and motor assembly (part # 8535150). Remove any debris from the sump area in the process.
You don't have to because the door will be open, but if you feel more comfortable shutting off the power to the dishwasher, do so.
Good luck!

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Dishwasher is not washing dishes.


Make sure your water is at least 120 degrees and change to a dishwasher detergent with a water softener and a rinse aid in it.

Jan 31, 2009 | Kenmore 24 in. 17032 Built-in Dishwasher

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