Question about LG RE-44SZ21RD 44" Analog Television

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LG RE44SZ21RD Picture Fault

(i) Picture is over to leaft of screen and is totally green. I guess the colour wheel has dropped off its bearings or similar. Is this difficult to fix and does it need a dust free cabinet to be sure of cleanliness?
(ii) When this TV was delivered by Currys, I noted it was upside down, when the carton specifically stated it should be kept the right way up - could this have contributed to the damaged/broken colour wheel? If this could be proven, should I claim off Currys?

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  • cooldrummer Jul 31, 2008

    This TV has probably only been used for max 500 hours, is it normal for the colour wheel to fail at such useage?

  • cooldrummer Jul 31, 2008

    I am very dissapointed in failure at such low hours of use - any comments?

  • cooldrummer Jul 31, 2008

    Fine thanks - can at least talk to the vendor with some confidence now! Steve.

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  • LG Master
  • 19,396 Answers

When this happens you have to replace color wheel

Posted on Jul 31, 2008

  • Ginko
    Ginko Jul 31, 2008

    The green on a side of the screen means you have to replace color wheel.
    Currys has an excellent customer service ask them if they provide replacement here: 08445 61 62 63 at office hours


  • Ginko
    Ginko Jul 31, 2008

    Color wheel can fail even before the year of usage, check the guaranty terms and contact the vendor.

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