I have a problem with my 2.4GHz Verbatim 96147 wireless mouse.
At first it was working correctly. However, after plugging it into another notebook, and then plugging into my notebook at home, It does not register with its receiver. When I press the button on the reciever, the light blinks but when pressing the corresponding button under the mouse, there is no connection established and the light on the reciever keeps blinking.
Just for the record, the computer that I used it on before returning to my own is not with me at the moment. Also, I have run the mouse under Windows xp and wista and it worked in both situations. It also still detects that a device has been plugged in,and open windows tab "Found new hardwer".
The only problem I seem to have is that the connection between the mouse and the receiver is not being established.
Any advice, commentary or solution will be apreciated - Guest
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Logitech wireless mice operate in a slightly different
technological sphere to wired mice.
Wireless mice need batteries, they need to be turned on and
they need an interference-free radio environment.
One advantage of wireless mice is that they tend to function
with laser or optical parts rather than a ball and wheels, so there are fewer
moving parts to go wrong.
However, optical and laser wireless mice have considerations
to take into account.
Change the batteries in the mouse if the mouse doesn't work.
Remove the battery cover and insert new batteries.
On the underside of the mouse could be plastic sticker with
a phillips head screw (star) under it
Turn the Logitech wireless mouse on with the switch on the
Plug the USB receiver into a USB jack on the computer.
Try to use a free jack that's actually on the computer
rather than one that's in a hub.
Test the jack first.
Try plugging in a printer and see if the printer is
recognized--that way you know the USB jack is good.
USB jacks are notorious in that you frequently get a bad
jack on a computer.
Turn off devices that are in the same frequency range as
Logitech wireless mice operate at 2.4 GHz, which is in the
same area as Wi-Fi routers and older cordless phones.
Start by turning those devices off and see if you can
eliminate any causes of interference.
Test with wireless speakers too, then computer power
supplies, monitors, cellular telephones and garage door openers.
Place the mouse on a flat surface that doesn't reflect.
Avoid metal surfaces too.
Did you check the batteries? Is the little red light under the mouse lit when you plug it in? Have you looked in the device manager to see if the system is recognizing it? Do this by right clicking on "my computer" and left clicking on "properties." Then left click on "hardware" and then "device manager." Check the devices: "mice" and also "human interface devices." If you find the mouse, highlight it and delete it. Restart your computer and plug the mouse USB receiver back in. Also, click on the "connect" button on the receiver and under the mouse.
I have already broken two of them. It seems that the receiver is very sensitive to hits. Probably a PCB issue. I disassembled the receiver and discovered that if I bend it a little it starts working but if I leave it stops.
1) One of your USB devices have faulted, or is causing a resource conflict (or similar) -- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged. -- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok
It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.