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My phone is not ringing / no sound. Calls are coming in.....

Posted by Anonymous on

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Increase volume of your phone or restart the phone once...or in the phone settings apply the option restore factory settings...your phone will restart and all problems will end up..

Posted on Mar 11, 2011

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: Set not ringing

When you say you are the one responsible for the programming, are you referring to programming the "physical phone" or the PBX and line cards and system functionality?

You should have an extension on your phone. Has that extension for example 222 been translated at the PBX to ring on a direct number -> (xxx) 555-1222

Or by what you are describing, you are more looking at having "shared lines" that ring in multiple locations simultaneously, and once picked up somewhere a "line lock" should be in place?

Posted on Aug 13, 2008

SOURCE: Stop ringing at certian phones when outside calls come in.

http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:

  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Posted on Jan 13, 2009

cnavarro
  • 2460 Answers

SOURCE: The phones won't ring when calls are coming in. The lights on the phone light up but there is no sound

Uh oh, I just saw this. Is it in the main board 101-108 exts, or one of the expansion boards?

Ringing is set 3 ways, by the switch on the side of the phone, by programming, by features. First, make sure the switch is in the ring position and have someone call you on the intercom. If it rings, have someone transfer an outside call to you. If it rings, try dialing 790 on the intercom to reset station features. If none of this works, It's time to look at ring programming. It's done from the system programming mode at the main phone or from a PC. It's program codes 408-410 or section 3.2 from the Maintenance console.

The last ugly thing is it's a hardware failure.

Carl



Posted on Apr 29, 2009

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Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.

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I have included a link to download your user manual if needed, it comes as a PDF file so you need to have adobe PDF down loader

http://nds1.nokia.com/phones/files/guides/Nokia_E63-1_UG_en.pdf

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Take care

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How do I get edge 120 to ring when outside calls come i? Several of our phones do, but a couple of them don't. Can't find anything in the manual about setting a phone to be one of the phones that ring...


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Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
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The phones won't ring when calls are coming in. The lights on the phone light up but there is no sound


Uh oh, I just saw this. Is it in the main board 101-108 exts, or one of the expansion boards?

Ringing is set 3 ways, by the switch on the side of the phone, by programming, by features. First, make sure the switch is in the ring position and have someone call you on the intercom. If it rings, have someone transfer an outside call to you. If it rings, try dialing 790 on the intercom to reset station features. If none of this works, It's time to look at ring programming. It's done from the system programming mode at the main phone or from a PC. It's program codes 408-410 or section 3.2 from the Maintenance console.

The last ugly thing is it's a hardware failure.

Carl



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