Question about Brother MFC 420CN All-In-One InkJet Printer

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I have a brother 680 Fax macine I get a dial tone...I dial, it rings when I press start button- it won't fax - It says "Transission Error"-what I am doing wrong? THANKS-harrietwasser@yahoo.com

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Is the phone line plugged into the LINE jack? If it was accidentally plugged into the EXT jack (for extension phone), it will allow you to hear the dial tone and dial, but as soon as you press Start, it cuts off the extension phone, which, in this case, would be the phone line. Your call goes dead, and you get an error.

I hope it's that simple. If the line is already in the LINE jack and you have this problem, it's serious. Probably needs a new main board.

But you can try wiping out all the memory, just in case it's a temporary glitch causing the problem. Here's how:

Get into Maintenance Mode by pressing
Menu
Black Start
Up-arrow
Up-arrow
Up-arrow
Up-arrow

The display should read MAINTENANCE, and all the lights should be blinking in unison. If not, touch Stop and try it again. It will beep at you as if you're making a mistake; ignore the beeps and plow through without waiting to see what the display says.

Once in Maintenance Mode, press the numbers 91 on the dialing pad. Sit back for a few seconds while the machine initializes everything in its memory, except the phone numbers stored in it. When the display is back to MAINTENANCE, press 99 to exit Maintenance Mode. The machine will go through it's startup procedure, as if you just plugged it in.

Try sending a fax. If nothing has changed, try the memory clear procedure again, except instead of touching 91, try 01. That clears everything back to the state it was in when you first pulled it out of the box. You'll have to re-enter the date & time and your phone numbers.

Posted on Mar 11, 2011

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1 Answer

The fax dosn't work,what should I do? I don't have ring tone, and can't receve.


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

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I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

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Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

Thanks!

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I have a Brother 775 intelli fax machine. I can't send a fax. After loading the document, when I go to push in the fax number, the numbers do not register. I unplugged the machine from the power and the...


Hi there!


For you to send a fax with the Brother Fax 775 you can try these steps:


1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time


If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still connect it to another working outlet. If you don't have a dial tone still connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.


2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.


3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.


Hope this helps. Rate if it works.


Thanks!

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Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.

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1 Answer

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C.W.H.

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see if the line mode is set to tone or dtmf mode.

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The machine is probably set to "manual receive." Check the receive mode. In "Manual" mode the machine will ring until the start" button is pressed. Fax mode will allow the machine to receive faxes as will the "Auto" mode which will allow both faxes and telephone calls automatically.

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To recieve fax on brother


Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
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Fax Start
to begin receiving the fax, then hang up. You can use this mode with
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Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.

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1 Answer

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Press speaker can you hear dial tone?

 

Try ringing you mobile from fax does it ring?

 

After dialing correct number with (outside line prefix if required) press start

 

 

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