Question about Konica Minolta DiALTA Di200 Copier

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I current have a konica 7920 which i just moved to my new office. The machine work fine until It was moved. I reassembled the system and started it back up. the finishere tray appeared to stuck and was making noise and then i recieved an error message COBAO on the printer. I attempted to turn the machine off and back on with no success. I also attempted to disconnect the finshere from the main unit, but still received the same error. I also turn the machine off and disconnected the main power with still the same results. I don't know if this system can be reset, fun without the finisher or what. Can some please advise me on resting the system or some alternative repair/solutions!

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Hi one thing you can try is turn oiff the machine hold down the utility key switch turn back on the machine keeping the utility button pressed down after 20 seconds release the utility key on the display it will come come up with trouble reset on the screen touch this on the screen and the machine will reset the error code leave the finisher detached from the machine
in regards to the finisher you will need a certified engineer to look at this temp you can put a box between the finisher and the machine to catch the paper

Posted on Mar 13, 2011

  • tzordan Mar 14, 2011

    I attempted your suggestion, but can up with the same error message CABAO. This is a Konica 7920 Machine. What other resets can I try with the finisher know disconnected?

  • walter jansz
    walter jansz Mar 14, 2011

    if you ope the front doors on the left or right side there is a grey cover looks like a small square shape held in with one screw remove the screw behind the cover is a board with a trouble reset button only push the trouble reset button in there may be more than two buttons the buttons are small black and it shold say trouble rest

    MAKE SURE YOU HAVE THE FINISHER OFF THE MACHINE UNPLUG THE MACHINE FROM THE POWER OUTLET WAIT FOR ABOUT 2 MINUTES THEN PLUG THE POWER BACK INTO THE WALL OUTLET AND SEE IF THAT TAKES YOUR COFE AWAY IT SHOULD DO

    Please get back to me if none of the above works

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