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My norton icon is showing a red cross on it saying its at risk and to scan it. but it wont scan

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You probably have a spyware or adware problem. Do a Google on Ad-Aware, dowload and install it, and try running it. If that doesn't work, go to the Tech Support Guy forum (Google it), register as a member, and ask for help in the Security forum. They will help you clean your computer up, free of charge.

Posted on Jul 31, 2008

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Posted on Jan 02, 2017

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Mouse and keyboard not responding upon opening


LOL, good ole Norton. I hope you give Norton the boot once you get this fixed. Try booting up in Safe Mode and see if they work.

Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version orDecline. CLICK DECLINE you want the totally free version. Run aQUICK SCAN. As it scans, if it finds infections the number will be inred. When it finishes scanning, click SHOW RESULTS. A notepad textdocument will open up showing you the results. You can close the textdocument and go back to the Gui Interface where you will click REMOVE SELECTEDRESULTS. The objects will already be selected for you. When itfinishes removing the objects click ok and it will sometimes reboot yourmachine.

If after all the above they both still do not function, lets restore your system back to a day before Norton notified you to turn the computer off.

Click Start/Programs/Accessories/System Tools/SystemRestore. Select a Restore Point (date and time) that is before youstarted having problems. System Restore does not delete you data, documentsmusic, pictures, videos or programs (unless the program was installed after therestore point you selected).

System Recovery loses all your data, documents, music, pictures, videos andprograms. It sets your system back to the time you first purchased it.

Apr 23, 2012 | Computers & Internet

1 Answer

My computer says theres a phlishing problm why wont norton fix it


Rinstall Norton or Boot with the CD to perform a scan of your system.

Jan 10, 2009 | Computers & Internet

2 Answers

Spyware activity detected


reboot in save mode...than scan.but before deactivate system recovery....The spyware are maybe there!
You can try UBCD ,,burn on disc and start computer from disc.Than scan with the antivirus on the cd.

Nov 17, 2008 | E-Machines eMachines Desktop PC

1 Answer

I have had norton 360 about a year now, i bought a two year package. about three or four months ago it stopped showing up that it was doing updates or any activity what so ever so i tried to go into it via...


Go to Start>All Programs>Norton360>Support

Their support process is very good. First thing it will do is a scan. Eventually, if it is not resolved, you will have a chance to have a live chat with their tech support...free! I would go that route first.

Nov 03, 2008 | Computers & Internet

1 Answer

When I connect to the Internet The Norton icon in my tray turns red and is crossed when I open Norton it says my identity is at risk fix now. So I fix now but when I connect to the internet again the same...


completely uninstall norton antivirus and with proper updates once again install the anti virus ..........

there may be some corrupt file so have try to what have i mentioned .................

Oct 21, 2008 | Computers & Internet

2 Answers

Are norton security says that are security status is at risk.tried fix now a few times,doesnt work.says spyware defs at risk.virus spyware scan at risk.protection updates at risk.please help


In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | Computers & Internet

1 Answer

I have norton 360 and the pc tune up keeps saying outdated files left on computer but even when i run the scan it is not doing anything and the big red cross remains


Hi,
You need to run an update.
This will check Nortons Site, for recent Downloads. Anti-virus definitions Files et,c.
If you have only purchased a trial version, or version has Expired. Then it won,t let you access thier database without paying.
To resolve this, you could un-install Norton. And Re-install.
ensure your connected to the Internet before attempting updates.

If i can assist further please post-here.

Mike @ compurepair.

Mar 11, 2008 | Computers & Internet

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