My norton icon is showing a red cross on it saying its at risk and to scan it. but it wont scan

Make sure your antivirus is disabled then try to download.

You got a virus that designed to disable Norton. Do yourself a favour, uninstall Norton. Here a link to an excellent free piece of software for home users. Download it, install it, update it, schedule a boot-time scan, you wil be amazed by just how much it finds & it wont slow your system by being too labour intensive like symantec. http://www.avast.com/

check on Norton Protection Center and check what are the items that are on RED or AT RISK... for easier way,uninstall and reinstall the product..

completely uninstall norton antivirus and with proper updates once again install the anti virus ..........

there may be some corrupt file so have try to what have i mentioned .................

In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

try 1st to goto the norton web site, they should have your account and they should help you reastablish yourself.

Hi,
You need to run an update.
This will check Nortons Site, for recent Downloads. Anti-virus definitions Files et,c.
If you have only purchased a trial version, or version has Expired. Then it won,t let you access thier database without paying.
To resolve this, you could un-install Norton. And Re-install.
ensure your connected to the Internet before attempting updates.

If i can assist further please post-here.

Mike @ compurepair.

Ok then i guess you should try repairing the NORTON by running the installation again and choosing the reapir option or the next option is to use another anti virus.

you can visit www.avast.com/eng/programs.html and download avast! 4 home edition free edition.
please restart your pc before installing the avast.
after installing try updating and schedule a boot scan by

1. cutting and pasting this "W62911071H4800A1106-PJY5XRR5" when prompted for the registration key.
2. click on the menu icon at the top left of the avast window.
3. click on "schedule a boot scan" and restart your pc

Good luck !!

unistall Norton and reinstall it or try another Virus protection...I prefer either System suite 7 or avast.

i find that norton antvirus uses loads of memory so thats why i aint got it on my computer try and use avg free edition which i use and is excellent and doesnt cost a penny!
http://free.grisoft.com/doc/2/