Question about Xerox WorkCentre M-24 Color Copier

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As my Xerox M-24 powers up, and gets to the fourth white dot during the start up self tests, which flashes three times, then the machine seems to turn on for two seconds, then gives the fault stating "A fault has ocurred...switch the machine off then on...if the problem persists, call for serice." The number 116-349 is then shown in the bottom left of the panel. Is this number the fault code? Any ideas?

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Try this with the network cable unplugged.

This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.

To execute: simultaneously press and hold the 6, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

If it doesnt correct the problem the network board ESS has failed.

Posted on Mar 12, 2011

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