Question about Epson Stylus CX7800 All-In-One InkJet Printer

3 Answers

Epson cx7800 error e-04

Barely ever used and I get an error message saying there is a paper jam. Problem is there is no paper in the machine or the rollers. Everything appears fine when top is open. I have tried everything but a hammer.

Posted by on

  • 6 more comments 
  • Anonymous Sep 14, 2008

    Me too!

  • Anonymous Sep 17, 2008

    Try a hammer, I have the same problem.

  • Anonymous Sep 18, 2008

    I hardly use it, never had issues with it. I was actually printing fine and the next page paper jam. Since then it will not print. I have done just about anything to just think about buying something different. I was a fan of Epson as I had a few others that are still alive so I convinced my husband to buy one instead of HP... guess I was wrong this time. We took it apart and there is nothing in there that causes the jam, we will most likely buy another printer :(

  • Anonymous Oct 07, 2008

    Mine started doing that too. Actually, now it changes between 'paper jam' error when there is no jam, and 'out of paper' when there is paper in it just sends the paper through without printing it. Every 10-12 errors, it actually prints one! Ok, where is that $%^*$ hammer?!?!

  • Anonymous Nov 09, 2008

    I have the same problem. My printer showed paper jam and E-4 error. When I pressed enter, the paper flew through the printer with nothing printed on it. Now, the error message does not show but when I try to print the paper actually does jam up.

  • Anonymous Nov 27, 2008


  • Anonymous Dec 31, 2008

    Yet another one with the same problem. Looks like these were made to self destruct in about 2 years.

  • jamesthe Feb 18, 2009

    I have this problem too..the printer part prints from the computer but is will not copy the E-04 Error show only on the Copy mode. This Printer has worked fine for the last Year or so..



3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Make sure the ink cover was down tight. Shut down the printer open it up and resecure the ink cover. That has fixed this error in many a case.

Posted on Dec 12, 2008


Best Solution: buy anthing but an epson

Posted on Oct 08, 2008


Yes, the hammer is the best solution. Mine started with the paper jam error when there was none, then it started saying there was no paper when there was paper in it, and now it just sends the paper straight through without printing anything. Yes, definately, the hammer!!!!!!!!

Posted on Oct 08, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Epson sx438w e-02

did you check paper feed driver unit sensor in paper fixing fil or board

Feb 19, 2013 | Epson Stylus Sx438w

1 Answer

Keeps jaming on the right every time

Follow this step to clear the jam

press the diamond shape button start button to eject the jammed paper. If the jammed paper is not ejected, go to the next step.
if the paper is stuck near the sheet feeder or output tray, gently pull it out.
If the paper is stuck inside Epson Stylus CX7800, press the power on button to turn it off. Open the scanner and remove any pepr inside including any torn pieces. Do not pu;; it backward beacuse this can damage the sheet feeder. Close the scanner, then turn the epson stylus CX78oo back on.

Nov 17, 2010 | Epson Stylus CX7800 All-In-One InkJet...

1 Answer


The sensor lever was stuck and still blocking the sensor and that is the reason why it always say paper jam.You have to dismantle your printer if you do,you can find and trace the sensor where the paper is being inserted,most probably it is near the pick up roller (it is the one that gets the paper).

Sep 17, 2009 | Epson Stylus CX7800 All-In-One InkJet...

1 Answer

I do'nt see any paper being jammed.

when the message appear? Turn on printer or starting to print? If message appear at beginning turn on printer is caused by "something " slip at paper feeder. But if it appear at start to print, it caused by chip error? Do you use CISS chip?

Jun 25, 2009 | Epson CX7800 Stylus Color All-In-One...

1 Answer

Error 90 call for help

Your printer needs the attention of a service technician. Before then, you may try reinstalling your operating system or the printer driver or both.

Jun 18, 2009 | Epson Stylus CX7800 All-In-One InkJet...

1 Answer

E-04 Clear Paper Jam, no paper in printer

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

May 15, 2009 | Epson Stylus CX7800 Color Flatbed...

1 Answer

Epson CX7800 paper jam Error e04

There is paper jammed in the machine or something is blocking the sensor for the paper path.

Remove the obstruction (try a vacuum cleaner nozzle down the feed path) and the machine should be right again

Jul 04, 2008 | Office Equipment & Supplies

1 Answer

My Epson CX7800's Printer is broken.

chances are you are having an issue with the paper sensor mechanisms, check if there are obstruction or any foreign object that are actually preventing the paper to go through all the way to the right hand side of the printer. if there is non that is already a hardware issue:

Check this site: try using this passcode LEOPARD and register.

Feb 17, 2008 | Epson Stylus CX7800 All-In-One InkJet...

2 Answers

Epson all in one (printer/scanner)

Here is the link for all the documentation, troubleshooting and drivers for your printer. If you go through the troubleshooting guide, hopefully you will find an answer - with the info you gave I had no luck, but the procedure is quite detailed, so you may have more idea what answers to give. The next thing to try is to uninstall and reinstall the drivers - on the link above you can download the latest versions. This ,may solve the problem and is simple enough to do (ask for more help if you have trouble with this procedure). The only other thing that maybe worth doing is to give the whole machine a gentle shake just in case the scanner carriage mechanism is somehow jammed - sometimes a shake or a slap can free this. Hope this helps, if not please post again :)

Mar 21, 2007 | Epson Stylus CX7800 All-In-One InkJet...

Not finding what you are looking for?
Epson Stylus CX7800 All-In-One InkJet Printer Logo

1,303 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2668 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides