Question about SmartDisk Crossfire Desktop (xf160f) 160 GB Hard Drive

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Crossfire 160GB My 160GB Crossfire suddenly stopped working some months ago and I have loads of archive material stored on it. My old computer ceased to recognise it on a Windows 98 platform - green light on Crossfire but it was not recognised by PC. My new computer is running with a Vista platform and still the same problem - no recognition of the hard disk by my PC even though the power of HD is on and it is connected by USB port Any ideas ? If I can just get the data off it I will probably ditch this Crossfire because its become so unreliable MFH

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I had the same problem. If you don't plan on using the drive open it. Inside is a seagate ata drive. attach it to the computer as a slave drive and start your computer. It should be recognized in "my computer" as a secondary drive & you should be able to pull off your files from the drive. I highly recommend not using this drive ever again. I used it on my computer and it fried on me. Now I need a new circuit board and can't find one anywhere. If you still have your drive, I'd like to buy it off of you. The circuit board should still be good and I need one. email me: bizzybone@csufresno.edu

Posted on Feb 13, 2010

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There is a chance that the data may still be intact on the hard drive inside your crossfire. I have special diagnostic hard drive cables and software that can be used to retrieve the data from the actual hard drive But there are no guarantees. I will see what I can do for you because I know what it's like to have a drive failure. I fix things for people on this site for a hobby so there will be no charge for my services. If you want me to attempt a restoration pack up your Crossfire in a ridged box with plenty of padding and mail it to me. Make sure you include the power adapter and a postage label for the return trip. As you can see from my reviews I am quite good at what I do.
If you would like to contact me for further details about the procedures I will employ feel free to give me a call at 607 216 4051, that is the number to my laptop. You can also contact me by E-mail: geokohler@gmail.com If you send me your number I will call you so you won't even have a toll call. I can usually restore all the data from a failed drive, but once again there are not guarantees. The only thing you will be out is a couple bucks postage so it is not something to worry about. In the event I can make a full recovery we will have to come to a point where we will decide how you want the data returned depending on the amount of data retrieved. I can upload the data to my dedicated server and you can download it from there. I can load the data on a spare removable drive and you can return it to me, or you can just reimburse me for the drive if you want to keep the whole working unit. I have a 160 E-IDE drive I can throw in a new mad dog external HD case for roughly 70 bucks ($20 for the new case and $50 for the drive itself). Hopefully I can repair the original controller in the Crossfire and just mail it back fully functioning again. If you need to pay for the spare unit I except paypal so if you are not happy in anyway they will just refund you money without any questions. I will even trust you for the payment until after you receive the drive and fully test it and retrieve your data. If you do not want to purchase the drive you can just mail it back to me after you load your restored data to your own device. All I ask is a thank you and a fixya rating. My main payment is the joy I get restoring data for people that thought it was gone forever. I mastered the skill of data recovery after losing a 500GB external loaded with 4 months of work. I actually went into shock for a few days. Ever since then I keep backups of all my data off site on the server, In house, and mission critical data is backed up to permanent DVD. Whatever you do, don't try anything else at this point it will only make things worse. Hope to hear from you soon.
George

Posted on Aug 02, 2008

  • George Kohler
    George Kohler Aug 05, 2008

    Did you solve your problem yet, let me know if you need more help.
    George


  • George Kohler
    George Kohler Aug 19, 2008

    Just checking in, Did you retrieve your data yet? If not let me know. I can send you any special software you may need for free and walk you through any of the procedures on the phone.
    Hope You made out OK,
    George


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