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Screen stays black, despite computer is on antivirus program is working

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Hello,

The screen might be in sleep or hibernation mode, try move the mouse, and check if it will respond. If not forcely turned OFF the laptop, remove the power sources ( charger and battery) and hold down the power button for 10 secs. Put the power sources back and turn ON the laptop.

Hope it works :)

Posted on Mar 11, 2011

Testimonial: "it was helpful, the computer was not shut down on the appropriate way. Thanks a lot :)"

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How do i fix the black screen of ***** on my windows vista?


The problem is not the fix, the problem is finding out which problem of many possibilities is causing the the black screen.
This requires some troubleshooting.
I assume you are using a PC.
The first step is to turn on the monitor first.
Make sure the power on indicator LED on the monitor comes on.
Then boot the PC. Make sure the CPU fan comes on inside the PC.
(If you are running a laptop and the screen is always black, it is usually the flexible cable joining the screen to the main body has broken. A hardware problem)
Does anything show up on the screen?

If no, check the CPU cooler inside the PC.
If it is plugged up with dust and lint, you may have a burned out CPU that will have to be replaced. (A lack of cooling air causes the CPU to overheat and fail when the safety does not work. A common problem.)

If yes, get a Linux boot CDROM/DVD, boot on the Linux CDROM/DVD, and follow the instructions to run CLAM antivirus under Linux.
When the screen goes black during boot, and stays black, the problem is usually a "Root Kit" virus.
You can not remove these viruses with a normal Windows antivirus program. They are too deeply embedded in the system.

This is the start of the troubleshooting procedure.
You really need somebody "on-site" to troubleshoot a problem that is this complex.

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1 Answer

EMachines G420 screen stays (almost) black at win7ultim. sp1 startup


and you see post screen???? if so your lcd is ok; after post press repeatedly f8 to enter in safe mode ; if you enter in safe mode it is a driver problem or antivirus problem. keep me post it.

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What's your problem?acer crystal eye webcam screen is black


reset the driver Run the software diagnostic,and reinstall it.
or Restore the computer to some date , that was working before. Of course RUN the ANTIVIRUS 2) malware c) defragmen disk.
God bless you

Oct 10, 2012 | Acer Aspire 5610-4648 Notebook

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I have a Acer Aspire 5610. A few days ago I turned it on and the screen stayed blank/black witha full battery. After trying a few times of trying this I plugged in the power lead and tried and it worked....


could be damaged, try calling geek squad or taking back where you got it. when my dell acted up i called them directly despite purchasing from best buy. they didnt charge me a dime.

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How to install Anti virus on my desktop


Following the steps to install antivirus on you pc.

Compare antivirus software. Look at the features and benefits of each. Read reviews from authoritative editors from magazines such as "PC World," "Smart Computing" and "PC Magazine." Editors who write for these magazines typically test antivirus software as an unbiased outsider and write about both the good and bad sides of antivirus software. For example, the editors at "PC World" recommended Avira AntiVir, Avast Antivirus and Panda Cloud Antivirus in an August 2009 article. Visit the websites of each antivirus program to view screen shots and descriptions of how the program works. Make a final decision about which antivirus program you want to install.

Navigate to the website of the antivirus program you've chosen. Go to the "Downloads" section of the site if you're obtaining a free antivirus software. Click on the "Purchase" section or "Buy" button if you have chosen licensed software; pay for and complete the transaction. Click the "Download" button or link for the antivirus program. Save the file to your computer desktop or to a computer directory or folder which you can easily remember.

Find the antivirus program file you downloaded on your computer. Double-click the ".exe" file (which is an executable file that will install the antivirus program). Once you double-click the ".exe" file, the installation process will automatically begin. Click "Continue" or "Next" on each screen to complete the installation process. Enter your name and contact details if registration is required. Follow any other on-screen prompts to complete the antivirus program installation. Restart your computer if necessary.

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2 Answers

It went black but the power is still on


Computer Crash
One of the more complicated reasons why laptop screen goes black is a crash. This could occur for a variety of reasons and is often very difficult to fix. You will have to take the machine to a computer repair shop, and they will open up the laptop there to find the cause. Needless to say, this could set you back by a few hundred dollars as well. The crash could be caused by overheating, or maybe even a loose power supply cable. One solution for you is to play an audio file if the laptop screen goes black. If it does not play at all then something is wrong with the entire system, but if the audio file plays then it is just the laptop screen that is troubled.

Virus
There are a few computer viruses that can cause this problem, but most antivirus programs can effectively deal with such a virus. Update your antivirus software regularly and make sure you download all possible firmwares, and this sort of virus will be successfully thwarted. If your machine is infected with such a virus then your video drivers will most certainly be affected, and even your video card could get contaminated. All this results in your computer screen going black, and in some instances, your laptop screen may even go blue.

Drivers and Programs
The video drivers are crucial for making the computer monitor function properly. On some occasions though, these programs can stop functioning due to some reason. If your laptop screen goes black after startup on a consistent basis, then maybe it is your video drivers that are malfunctioning. To avoid this situation, you should constantly upgrade your video drivers, and should also refrain from using pirated video drivers. Spend those extra bucks on getting licensed drivers, and you will save a lot of unnecessary expenditure in the future. Read more on how to upgrade laptop video card.

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1 Answer

My computer boots up then instead of going to the user log in screen it goes to a black screen and stays like that please help the computer isnt even a year old


The Windows kernel - the core program of it - is corrupted or missing. This cannot be fixed, you will have to reinstall using the recovery disks.
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Just download Malwarebytes or just simply run System Restore.

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1 Answer

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Do a system restore to a previous date where the computer worked fine. If u r using Vista, locate System Restore at the Start Search.
If u r using XP, right click My Computer shortcut icon, click Properties. Click System Restore to get into System Restore.

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