Question about Samsung G2 Portable External HX-MU050DC/ GB2 Hard Drive

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I have a Samsung G2 500GB hard drive, and every time I plug it into a computer, it will say that the USB Device has malfunctioned and is not recognised. I have tried plugging it into different computers and using different cords. The light shows, so there is power... Have I lost all of my data?!

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Sounds like a driver issue with your hard drive. If you have the software that came with the hard drive you may be able to reinstall the drivers. Or, alternatively, look up the hard drive online and download the drivers from Samsung's website.

Posted on Mar 11, 2011

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I have samsung G2 650 GB
The problem is when I connected my drive to the computer it seems as an empty folder but in reality there are 247GB used.
How could i figure my files??
Please help me as soon as possiple..Thank you

Posted on Mar 31, 2011

  • Donald Paniagua Dec 14, 2011

    your files are hidden.
    try go to command prompt.
    then type e:\>attrib -S -H /s /d *.*
    where "e" is your external drive.



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