Question about Nokia 5800 XpressMusic Smartphone

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My Nokia 5800 expressmusic internet browser does not open, it has been working fine for almost 2 years and now all of a sudden when you click on it to open it looks like it is about to open and then suddenly closes and goes back to the previous screen. I have deleted my messages and pictures on my phone and have resaved the Internet settings, updated software and reset original settings. It still does not open. Please assist!

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You can try a soft reset
type into your phone *#7370# and then inter your lock code (default is 12345).
if that doesn't work you can hard reset (This will delete everything not on your memory stick!!!)
Press and hold RED + GREEN + CAMERA when powering up until it asks for your security code

Posted on Mar 11, 2011

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  • mehraj hussain Mar 20, 2011

    Thank you very much. my problem is solved..

  • vivekmehtajp Mar 22, 2011

    Thanks very much for solving the same problem that i was also facing for the last 6 months. I really appreciate your fruitful advice. Keep goin !!!

  • meiabalos May 31, 2011

    WHY APPEARING THE WORD END ALL ACTIVE CALLS AND CONNECTION FIRST?

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- Back your phone - Type *#7370# to full reset - Restore the backup

Posted on Mar 11, 2011

  • kwjsuraweera Mar 13, 2011

    should remove memory card to speed up the backup process

  • Ramaly B
    Ramaly B Mar 21, 2011

    i agree.

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I am reset my nokia5800 express music with *#7370# TO FULL RESET MY PHONE. & then after my phone not working internet with wifi & other GSM service. i'am acces my intenet every time remark my phone "connection not available" with GSM & WIFI so please solve my problem.

Posted on Feb 15, 2013

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WHEN I TYPE *#7370# TO FULL RESET MY PHONE. WHY APPEARING THE WORD END ALL ACTIVE CALLS AND CONNECTION FIRST? MY PHONE WASN'T ALREADY OPENLINE.

Posted on May 31, 2011

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Nokia 5800 radio not play

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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1 Answer

Hello there! My Nokia 5800 expressmusic's MAIN MENU display is currently not showing up?! It happened when i changed the THEME or WALLPAPER. I couldn't even view the menu?! only the replaced...


try to press and hold the menu and something will pop up...choose the menu and it will be open. if ever this will not work try to reformat your phone by just dial *#7370# and accept

Hope this helps.
There is an rate option "Was this helpful?" Yes or No.
If you are helped you can rate ,that is your choice.

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You will need to set the alerrt to indicate the arrival of a message. So please open menu settings- tones and activate the message tone to your requirement. The alerrt must now sound if not reset the phone to the factory default settings and it must work. If not there is a fault in the software and it must be reinstalled.
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My nokia 5800 keeps getting stuck when I open the internet it will load the homepage but when I try to move to a different page it just freezes and I have to come out of internet. please help


If you are facing this problem with the default browser that comes along with Nokia 5800, see if you can install Opera Mini Browser for Nokia 5800 and try accessing the web through it

If you are able to browse through opera then your in-built phone browser could have gone corrupt and you may have to re-store factory settings on your phone by taking a back up first of your mobile data

If you encounter similar problem with the opera browser you can still go ahead and do a re-store of factory settings, else check for firmware upgrade on your phone

You should check if you have upgraded your Nokia Phone to latest available firmware, this should fix the problem, you can check the current handset firmware in the handset menu -> settings -> Phone -> Phone mgmt ->Device Updates

Select option menu and click on check updates

You can also install the latest firmware through Nokia PC software on your computer, remember to take a backup of your stuff

Oct 29, 2009 | Nokia 5800 XpressMusic Smartphone

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