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Hi - i have installed a skype update - but i can't get rid of the old one ... the new one is in applications - i can't find the old one to trash it ... and it is the old one that starts up every time i switch on the laptop.

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The recent updates to skype have been Bug Fixes and security patches meaning for the most part you do not see any difference. To test this you can look on the skype website and see what the latest version number is and then compare it to the version that opens (version names are normally found in help ->about skype or File -> about skype)

Posted on Mar 11, 2011

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How to remove skype from IBook G4

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Skype update won't download on my Mac

If you cannot get Skype to update, I would delete the application entirely and then visit and install the latest version.

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Each call I make within 3-5 mins a message from skype says Skype has encountered a problem & needs to close" and then it closes my line

Hey there! I have the same problems, sometimes! Well, what you should do is:
If you have a Mac:
  1. Click on 'Finder'
  2. Click on 'Applications' on the left
  3. Find the Skype Icon
  4. Drag it to the trash
  5. Empty trash can
  6. Then, go to and re-install the version or new version (if available)
If you have a PC:
  1. Click on Start
  2. Go to Control Panel
  3. Click on 'Add/Remove Program
  4. Remove Skype
  5. Then, go to and re-install the version or new version (if available)
I hope I helped you & that this was helpful at most! Let me know & Don't forget to rate! :)

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Whenever we try to open skype a dialoge box apppears showing fatal error failed to load library d3d9.dll.

You will have to re-install the Skype application in order to get rid off the error.
Please follow the below step:
1. download and install the Revo uninstaller application online(It's free).
2. Look for the "Skype" application and select the "uninstall" option.
3. Select "Advance" scan and remove all the remaining files of skype.
4. Reboot the computer.
5. download the d3d9.dll file from the following website
6. Copy the d3d9.dll file and paste it at the following location C:\windows\system32
7. You will have to register the dll file before installing the skype application. To register the dll file:
Click on "Start" menu and select the "Run" option or Simply Windows key+R
Then, type regsvr32 d3d9.dll and click 'OK" .
8. Once the dll file is registered, you can install the Skype application and continue using it.
I hope this should fix the issue.
Thanks, Vicky

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Have you tried trashing the version you have & re downloading the most recent version from the Skype website?
If this is the only application that's giving you this kind of trouble, its most likely the app.
Locate Skype in the Applications folder, drag it to the trash & empty the trash. You can download the latest Skype version here:

(don't forget to restart your mac) ;)

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I want to start from scratch and register a new Skype name and password. I have downloaded and removed Skype four times on this new Mac but to no avail as i cannot get back to the original setup page. Any...

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First make sure to go to Library/Application Support/

See if there are any Skype folders there and get rid of those too when you remove the app.

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You may also want to open you keychain and make sure it isn't holding onto and passwords.
This can be found in Applications/Utilities

Thanks you and Good Luck

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